Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic
Beenish Bennett

Beenish Bennett

COVENTRY,West Midlands

Summary

Dynamic and detail-oriented professional with a strong foundation in office administration and customer service. Demonstrates exceptional skills in organisation, prioritisation, and documentation management, complemented by proficiency in Microsoft Office Suite and customer relationship management systems. Adept at providing emotional therapeutic support and managing behavioural techniques, with a comprehensive understanding of educational legislation. Bilingual capabilities enhance virtual communication effectiveness, while expertise in budgeting and financial planning supports operational efficiency. Committed to maintaining discretion and confidentiality, with a proactive attitude towards achieving excellence in all tasks.

Driven professional with keen aptitude for organisation and negotiation. Possesses strong communication and problem-solving skills, coupled with solid understanding of contract management principles. Committed to ensuring seamless contract administration to enhance project outcomes and client satisfaction.


Overview

13
13
years of professional experience
7
7
years of post-secondary education

Work history

Temp Contract Administrator

Friends of The Holy Land
Kenilworth, Warwickshire
12.2024 - 02.2025

· Performed basic office duties, including answering phone calls, logging and responding to letters and emails, filing, franking letters, taking donations by phone

· Recorded financial donations from all income streams into the charity (cash, cheque, CAF, BACS, online, by phone, in-person)

· Monitored bank account payments, online donations, and standing orders/direct debits.

· Produced reports for payment processing companies.

· Produced Gift Aid claims in conjunction with Finance Director

· Used the CRM to produce reports, e.g. income streams, donor lists

· Supported the delivery and distribution of shop products purchased either through the website shop, over the phone or by mail order

· Assisted with the website shop and maintaining/adding product listings

· Assisted with other project deliverables identified by management

· Help maintained the cleanliness and Health and Safety of the office environment including cleaning and tidying as needed

Family Worker

Quinton Park Baptist Church
Coventry
07.2023 - 06.2024

Sunday School Leader

Conducted and Lead Arts and Papercraft

Ran Holiday Clubs, Taught Sunday School, Supported community projects, shared Gospel, involved in Worship group. pastoral care. Hosted Events. Integrated and built relationships with families.Carried out day-to-day duties accurately and efficiently.

  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Higher level teaching assistant

St Bartholomew C of E Academy Coventry
COVENTRY
09.2022 - 02.2023
  • Provided pastoral care to students, fostering a safe and supportive school environment.
  • Assisted in monitoring student attendance, contributing towards punctuality within the school community.
  • Prepared teaching resources and materials for effective lessons.
  • Aided in the development of Individual Education Plans for SEN children, improving personalised support.
  • Facilitated small group sessions; aiding peer interaction and cooperative learning experiences.
  • Offered homework assistance leading to increased understanding and completion rates among students.
  • Attended parent-teacher meetings providing additional insight into individual pupil performance.
  • Collaborated with teachers to plan and coordinate lesson activities, enhancing curriculum delivery.
  • Assisted teachers in creating an inclusive learning environment for all students.
  • Helped organise extracurricular activities enhancing student enrichment outside the classroom setting.
  • Reinforced positive behaviour with consistent classroom management techniques.
  • Enhanced pupil engagement by developing and implementing interactive lesson plans.
  • Participated in teacher training sessions to keep abreast of educational trends and strategies.
  • Promoted academic achievement through one-on-one support for struggling pupils.
  • Liaised with external agencies as part of multi-disciplinary teams supporting child welfare initiatives.
  • Implemented special education strategies, ensuring equal access to curriculum for SEN pupils.
  • Contributed towards assessment marking; reducing workload for class teachers.
  • Delivered differentiated instruction to accommodate varied learning styles, resulting in improved student comprehension.
  • Encouraged independent learning by providing structured study guidance to pupils.
  • Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
  • Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
  • Prepared positive, productive learning environments with engaging wall displays and effective resources.
  • Tutored students individually and in small groups to reinforce learning concepts from core subjects.
  • Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
  • Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
  • Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
  • Boosted academic achievement of special needs students through compassionate, considered individual tutoring.
  • Helped teachers with lesson plan development, class preparation and student mentoring.
  • Provided safe, stimulating classroom environments to maximise student engagement and attainment.
  • Supervised students in wider school environments, offering reliable dining room, library and playground support.
  • Organised and distributed learning materials, ensuring students received relevant homework, textbooks and classroom supplies.
  • Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.

SEN teaching assistant

Stivichall Primary School Coat of Arms Bridge Rd
COVENTRY
09.2021 - 07.2022
  • Fostered inclusivity within the school community; promoted acceptance and respect for all pupils.
  • Improved classroom behaviour with implementation of positive reinforcement strategies.
  • Managed behavioural challenges effectively, maintaining a positive learning environment.
  • Assisted in the development of Individual Education Plans, enhancing student support.
  • Carried out regular progress monitoring; ensured consistent academic growth.
  • Implemented visual aids during lessons; supported better information retention.
  • Employed differentiated instruction techniques for enhanced student understanding.
  • Tailored teaching style to suit diverse learning needs, achieving increased engagement.
  • Encouraged independent learning through structured tasks, boosting self-reliance skills.
  • Created sensory stimuli for pupils with Autism Spectrum Disorder; eased anxiety levels.
  • Delivered tailored literacy and numeracy sessions, improving basic skills proficiency.
  • Provided one-to-one support to students, promoting self-confidence and independence.
  • Improved communication skills for non-verbal children, using non-verbal communication methods, such as Makaton and PECS.
  • Helped students to thrive, using motivational techniques based on individual attention and reassurance.
  • Built student self-esteem through positive encouragement, feedback and praise.
  • Supported emotional and educational development of students with SEN challenges, including autism, ADHD and anxiety.
  • Created a purposeful learning environment, applying behaviour management strategies in line with school policy.
  • Supervised students during break times, lunchtimes and after school clubs.
  • Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop [Type] skills.
  • Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
  • Helped children with eating, dressing and other aspects of personal care while encouraging independence.
  • Supported classroom teacher in monitoring, assessing and recording students progress.
  • Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Assisted students to reach social development milestones.
  • Escorted and supervised students on educational visits and out-of-school activities.
  • Prepared additional learning resources and aids to promote inclusivity in learning.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.

1:1 learning Support assistant

Saint Thomas More
Coventry
01.2021 - 07.2021
  • Aided in the delivery of lessons, ensuring comprehensive understanding.
  • Coordinated with multidisciplinary teams for holistic child development programmes.
  • Adapted teaching approach according to students' unique needs, achieving better comprehension.
  • Prepared classroom resources to facilitate smooth lesson delivery.
  • Created and managed a caring, supportive, purposeful and stimulating environment which was conducive to sensory seeker child’s learning. Aided the pupil to learn as effectively as possible on his own by, for example: Using Makaton signing, olfactory sense activities, such as sensory walk; used small box of preferred odours, scented water bubbles, toys, markers, etc. visual pictures explaining instructions.

Ensured the pupil is able to use equipment and materials provided.

Motivated and encouraged the pupil(s) as required by providing levels of individual attention, reassurance and help with learning tasks as appropriate to his complex needs.

Assisted in weaker areas, e.g., speech and language, reading, spelling, numeracy, handwriting/presentation etc

Used praise, commentary and assistance to encourage the “x” pupil to concentrate and stay on task Liaising with class teacher, SENCO and other professionals about individual education plans (IEPs), contributed to the planning and delivery as appropriate.

Multilingual Education Assistant

Coventry City Council jobs
Coventry, West Midlands
10.2020 - 12.2020

As a MLAs I worked under the direction of the class teacher and used pupil's first language to Support and develop their learning and draw on their knowledge " cultural background" to activate their prior knowledge in relation to the subject or topic being taught.

Volunteer shop assistant

Peter Bennett Stationers
COVENTRY
01.2018 - 12.2020
  • Demonstrated product knowledge, guided customers towards suitable purchases.
  • Provided excellent customer service, resulted in positive feedback from shoppers.
  • Engaged in promotional activities that drew more foot traffic into the store.
  • Ensured stock rotation to maintain freshness of products on display.
  • Pitched in during holiday season rushes ensuring seamless operation of the shop.
  • Helped in inventory management and stock taking procedures for accurate record keeping.
  • Facilitated returns and exchanges with understanding and empathy to uphold good customer relations.
  • Managed till operations for smooth transaction process.
  • Increased product visibility, organised shelves neatly and efficiently.
  • Enhanced customer service by assisting shoppers in product selection.
  • Promoted special offers for better customer engagement.
  • Assisted with window displays to attract potential customers.
  • Maintained clean shop floor for impressive presentation of products.
  • Processed transactions accurately, ensured satisfaction of customers at checkout point.
  • Took initiative in tidying up store aisles after closing hours maintaining orderly environment.
  • Handled customer queries with patience and politeness, improved overall shopping experience for customers.
  • Supported store supervisor to ensure daily tasks completed on time.
  • Restocked shelves timely to guarantee availability of merchandise at all times.
  • Strengthened team efficiency, helped colleagues during busy periods.
  • Offered assistance to elderly or less able customers for compassionate shopping experience.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Ensured immaculate appearance of shop displays through regular dusting and cleaning.
  • Created eye-catching, stylish merchandise displays, contributing to improved sales revenue growth.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Guaranteed safe working environments by following health, safety and social distancing measures.
  • Provided warm and friendly welcome to customers and donors daily.

Supply Teaching Assistant

Just Teachers
COVENTRY, West Midlands
05.2018 - 05.2019

Supply Teaching Assistant

Supported teaching activities of children ensuring:

-safety and welfare, physical, mental and social development.

-facilitated average and below average

-implementation of curriculum

  • Supervised pupils during breaks and lunchtime, ensuring safety rules were adhered to at all times.
  • Performed routine clerical duties such as photocopying educational materials contributing to organised classroom management.
  • Implemented strategies to manage disruptive behaviour, fostering a conducive learning environment.
  • Facilitated the learning process for pupils with special education needs, ensuring inclusive education practices.
  • Provided one-on-one tutoring, resulting in improved academic performance.
  • Adapted instruction methods according to student needs enhancing personalised learning experiences.
  • Aided children's physical needs including toileting and feeding, promoting welfare standards within the school setting.
  • Tutored students individually and in small groups to reinforce learning concepts from core subjects.
  • Supervised students in wider school environments, offering reliable dining room, library and playground support.
  • Minimised distraction by creating and maintaining clean, safe and organised classroom.

Saint Thomas More Primary School (Placement year)

Saint Thomas More Coventry
COVENTRY
09.2016 - 07.2017

Teaching Assistant (placement)

Assisted CT year 4:

  • - In numeracy and literacy lessons.
  • -provided individual 1:1 support to children with Sen needs.
  • listening to reading
  • Assisted teachers in creating an inclusive learning environment for all students.
  • Helped organise extracurricular activities enhancing student enrichment outside the classroom setting.
  • Reinforced positive behaviour with consistent classroom management techniques.
  • Enhanced pupil engagement by developing and implementing interactive lesson plans.
  • Participated in teacher training sessions to keep abreast of educational trends and strategies.
  • Promoted academic achievement through one-on-one support for struggling pupils.

-setting up resources etc.

Full Time Charity Volunteer

Time For God
Treherbert, Rhondda Cynon Taf
08.2012 - 08.2013
  • Delivered meals to elderly residents, ensured their well-being and comfort.
  • Participated in Mothers and Toddlers group, facilitated student learning and growth.
  • Ensured food safety with strict adherence to hygiene rules at the Wednesday Cafe/ kitchen.
  • Coordinated holiday festivities for an inclusive community spirit.
  • Contributed to local Nursing Home functions for increased visitor engagement.
  • Supported organisational tasks, streamlined administrative processes in the community Chapel
  • Raised awareness about Christian Good News with door-to-door campaigns.
  • Provided companionship to elderly residents through regular visits and conversations.
  • Engaged with youth groups, fostered a sense of belonging and camaraderie amongst members.
  • Fostered a positive environment by maintaining cleanliness Chapel.
  • Created warm, welcoming environment for Church services.
  • Built strong relationships with community partners and stakeholders.
  • Adhered to charity organisation policies and procedures.
  • Ran errands for home-bound citizens for seamless daily operations.

Education

• 120 hours Advanced Diploma in TEFL (TESOL) - Education

One Education
63 St Mary Axe, London EC3A 8AA
09.2019 - 09.2020

GCSEs - Math

AQA OFQUAL
Coventry
09.2017 - 09.2018

GCSEs - English

AQA OFQUAL
Coventry
09.2017 - 09.2018

Diploma of Higher Education EYFS - Education EYFS

Skills Academy
6 Corunna Court, Warwick, CV34 5HQ
09.2018 - 09.2019

NVQ Level 2 - Education

• City and Guilds certificate
ondon, England (City & Guilds HQ) 5-6 Giltspur Str
09.2016 - 05.2017

Bachelor of Science - Chemistry, Computer Science, Geography

Punjab University
Lahore Punjab Pakistan
09.2003 - 06.2006

Skills

  • Innovation and creativity
  • Organisation and prioritisation
  • Report-writing
  • Documentation management
  • Office administration
  • Bilingual or multilingual
  • Emotional therapeutic support
  • Educational legislation knowledge
  • Behavioural management techniques
  • Virtual communication
  • Office equipment operation
  • Budgeting and financial planning
  • Discretion and confidentiality
  • Microsoft office suite proficiency
  • Customer relationship management systems
  • Attention to Detail
  • Financial reporting
  • Order processing
  • Operations management
  • Professional correspondence
  • Records management
  • Effective multitasking
  • Proactive attitude
  • Basic mathematics
  • Presentation standards
  • Shop floor maintenance
  • Patience under pressure
  • Digital retail software proficiency
  • Digital cash registers
  • Product display creation
  • Positivity and enthusiasm
  • Grocery product familiarity
  • Flexible
  • Customer Service

Affiliations

  • Cooking
  • Crafting
  • Singing

Languages

English
Proficient (C2)

Timeline

Temp Contract Administrator

Friends of The Holy Land
12.2024 - 02.2025

Family Worker

Quinton Park Baptist Church
07.2023 - 06.2024

Higher level teaching assistant

St Bartholomew C of E Academy Coventry
09.2022 - 02.2023

SEN teaching assistant

Stivichall Primary School Coat of Arms Bridge Rd
09.2021 - 07.2022

1:1 learning Support assistant

Saint Thomas More
01.2021 - 07.2021

Multilingual Education Assistant

Coventry City Council jobs
10.2020 - 12.2020

• 120 hours Advanced Diploma in TEFL (TESOL) - Education

One Education
09.2019 - 09.2020

Diploma of Higher Education EYFS - Education EYFS

Skills Academy
09.2018 - 09.2019

Supply Teaching Assistant

Just Teachers
05.2018 - 05.2019

Volunteer shop assistant

Peter Bennett Stationers
01.2018 - 12.2020

GCSEs - Math

AQA OFQUAL
09.2017 - 09.2018

GCSEs - English

AQA OFQUAL
09.2017 - 09.2018

Saint Thomas More Primary School (Placement year)

Saint Thomas More Coventry
09.2016 - 07.2017

NVQ Level 2 - Education

• City and Guilds certificate
09.2016 - 05.2017

Full Time Charity Volunteer

Time For God
08.2012 - 08.2013

Bachelor of Science - Chemistry, Computer Science, Geography

Punjab University
09.2003 - 06.2006
Beenish Bennett