Bedran Birok
London
Summary
I am a responsible, diligent and task driven employee. I am customer focused with high degrees of confidence and flexibility allowing me to adapt to new tasks and responsibilities offering strong foundation in leadership, teamwork, and problem-solving with background in various roles that required adaptability and strong communication skills. Knowledgeable about sales principles and customer service. Ready to use and develop leadership, analytical, and interpersonal skills in business, finance and analyst sector roles.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Management Trainee
Enterprise Rent-A-Car
05.2025 - 08.2025
- Supported sales through upselling additional services such as insurance, vehicle upgrades, and protection packages.
- Ensured safe and timely driving and delivery of vehicles to customers and branch locations.
- Collaborated with colleagues to meet sales targets, branch goals, and deliver smooth day-to-day operations.
- Gained leadership and management experience by supporting branch operations and decision-making.
Retail Assistant
Nike Town
London
07.2024 - 12.2024
- Delivered outstanding customer service and shopping experiences
- Assisted customers with product selections and offered advice with strong product knowledge
- Managed sale transactions accurately and efficiently
- Knowledge of policies regarding payment and exchanges and security practices
- Resolved customers issues promptly and professionally
- Demonstrated excellent verbal communication skills, including proficiency in Turkish
Waiter
Nando’s
Cutty Sark
11.2021 - 04.2023
- Taking orders accurately and addressing customer inquiries and concerns
- Worked with team members efficiently in a fast-paced environment
- Excellent verbal communication skills with customers and colleagues
- Knowledge of safety and hygiene regulations
Education
Business - Finance
University Of Greenwich
01.2021 - 01.2024
A-Level - Economics, BTEC Level 3 Business, BTEC Subsidiary Diploma Level 3 Public Services
Greig City Academy Sixth Form
01.2019 - 01.2021
Skills
- Punctual
- Team worker
- Eager to learn
- Versatile
- Customer focused
- Detailed
Languages
Turkish
Proficient (C2)
Timeline
Management Trainee
Enterprise Rent-A-Car
05.2025 - 08.2025
Retail Assistant
Nike Town
07.2024 - 12.2024
Waiter
Nando’s
11.2021 - 04.2023
Business - Finance
University Of Greenwich
01.2021 - 01.2024
A-Level - Economics, BTEC Level 3 Business, BTEC Subsidiary Diploma Level 3 Public Services
Greig City Academy Sixth Form
01.2019 - 01.2021
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