Summary
Overview
Work History
Education
Skills
Websites
• Running, Gym, Sports and Swimming
Additional Information
Languages
Certification
Accomplishments
Timeline
Generic

Mrs Bedana Rai

Summary

I am a highly motivated, dedicated and hard-working person. I can work under pressure through various situations whilst working. I am a mature person who is loyal, determined and trustworthy and has experience in the UK Sodexo Company. Supportive Steward experienced supporting culinary and service teams. Quality communication skills giving articulate instruction and working collectively. Knowledgeable about organizing supplies, sanitizing dishes and collecting trash to boost kitchen efficiency. Trained in different kitchen positions and skilled at providing top-notch coverage for any role. Basic english abilities. Attentive Steward with 10 years of experience and background in Sodexo. Friendly, helpful and engaged to plan ahead and always be organized. Successful at managing multiple tasks in fast-paced setting. Seek challenging new role with opportunity to advance in fast-paced kitchen environment. Meets service quality standards and responds to guest questions or problems quickly. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Steward position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Supportive Steward experienced supporting culinary and service teams. Effective and efficient in areas of dish washing, sanitation, customer service and cleanliness. Over 10 years of experience in fast-paced environments. Quality communication skills giving articulate instruction and working collectively.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Stewards

Sodexo Customer Service
11.2020 - Current
  • Listening to guests' requirements and communicating with the concerned person
  • Assists with all aspects of preparation and presentation to the company's standards
  • To ensure that food is presented and served in a clean, hygienic environment
  • Complete all necessary sales controls and documentation for each service
  • Communicate well with customers and demonstrate a helpful attitude at all times
  • To attend/receive any job-related training as required and assist at any special functions, some of which may occur outside working hours
  • Complying with all safety and sanitation procedures including foods serving and, in the kitchen
  • To attend meetings and training courses and also provide cover in other areas during periods of holidays and illness/sickness
  • Maintaining stocked serving stations with condiments and assisting with the scheduling of reservations

Steward

Sodexo Healthcare
09.2019 - 11.2020
  • Answering the phone and providing basic information about restaurant services and operating hours or assisting with the scheduling of reservations
  • Maintaining clean and sanitised menus for guest use
  • Refilling drinks as required and rolling and replacing cutlery as required
  • Maintaining stocked serving stations with condiments, trays and napkins
  • Directing customers to the location of the restrooms
  • Clearing tables as guests finish their meals
  • Complying with all safety and sanitation procedures
  • Assisting kitchen staff with the preparation of simple dishes such as salads and desserts

Team Member

KFC, Kent
01.2013 - 12.2014
  • Preparing and cooking of KFC products
  • Serving customers at the counter and looking after customers' needs in the dining area and keeping all areas and equipment clean and tidy
  • Delight to guests front of house by optimising guest experience, handling cash, cleaning, and maintaining food safety.
  • Run the engine that is middle of house by managing food prep and cleaning, with top communication, speed & accuracy, all whilst maintaining food safety.

Assistance Team Leader

British Forces Brunei
09.2009 - 10.2013
    • Built strong relationships with customers through positive attitude and attentive response.
    • Mentored and guided employees to foster proper completion of assigned duties.
    • Conducted training and mentored team members to promote productivity and commitment to friendly service.
    • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Education

High School Diploma -

Yorkshire College
York, United Kingdom
03.2023

Associate of Arts - Faculty- Arts

High School- College of Eastern, Jhapa
Nepal
11.2003

Skills

    • Budgeting and finance
    • Equipment Inspection
    • Chemical Handling
    • Guest Relations
    • Sanitation Standards
    • Customer Assistance
    • Silverware Polishing
    • Relationship Building
      • Customer Education
      • Health Code Compliance
      • Hospitality
      • Food safety knowledge
      • Cleaning
      • Supply Restocking
      • Basic Housekeeping

• Running, Gym, Sports and Swimming

Why Sports and fitness?
Any sport and fitness is a great way to improve your overall health, able to increase your concentration, reduce stress and depression, improve sleep habits, help you maintain a healthy weight, boost your self-confidence and sports have been linked to leadership traits. Sports also provide social benefits by allowing you to connect with teammates and friends in a recreational setting. Sports maintain excellent individual discipline and personal benefit and make you a happy and healthy lifestyle.

Additional Information

I am fully fit and well.

Languages

English
Native language
Nepali
Proficient
C2
Hindi
Upper intermediate
B2

Certification

  • Certified ESOL, London College - 2012 - 2013
  • Basic Life Support Training - 2020

Accomplishments

  • Collaborated with team of 02 in the development of Team Work.
  • Achieved Best Awards through effectively helping with Steward.
  • Achieved Most Valuable Team Member by completing Steward with accuracy and efficiency.
  • Documented and resolved cashier which led to solved.

Timeline

Stewards

Sodexo Customer Service
11.2020 - Current

Steward

Sodexo Healthcare
09.2019 - 11.2020

Team Member

KFC, Kent
01.2013 - 12.2014

Assistance Team Leader

British Forces Brunei
09.2009 - 10.2013

High School Diploma -

Yorkshire College

Associate of Arts - Faculty- Arts

High School- College of Eastern, Jhapa
Mrs Bedana Rai