Becky Sands

• Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
• Responded promptly to email inquiries.
• Recorded student attendance and chased up undeclared absences.
• Organised and maintained filing system for easy staff access.
• Liaised with external photocopier provider to address on-site maintenance and repair needs.
• Supported use of Weduc.
• Prioritised tasks to maintain reliable service throughout peak times.
• Received, sorted and distributed incoming mail, employing strict confidentiality throughout.
• Prevented unauthorised school access by screening visitors, ascertaining their reason for visit and directing them to proper person.
• Maintained accurate and up-to-date records containing confidential information using SIMS software.
• Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
• Managed and maintained students dinner orders and outstanding debts.

Nise Nursing provides care and and support for clients in their own homes and other care environments.

• Provided healthcare assistants to local hospitals and other care environments.
• Responsible for internal recruitment process, ensuring that workers meet employment requirements.
• Ensured workers training and health records are up to date.

• Remote based employment working evenings, weekends & bank holidays booking healthcare assistants into shifts at local hospitals.
• Compiled healthcare assistants availability to ensure all ward requirements were met.
• Handled telephone and email enquiries to minimise backlogs.

• Time taken away from professional career to raise young children and manage household.

Leversedge helps businesses looking to improve their communications, security and business efficiency.

Business has three key areas: Commercial Two-Way Radios, Fleet Vehicle Solutions and specialist products and services for Cash and Valuables in Transit industry.

• Organised travel and accommodations arrangements within assigned budgets.
• Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
• Completed customer orders with speed and accuracy.
• Conversed with customers using excellent telephone manner.
• Quoted customers with accurate prices and timescales for collection or delivery.
• Dealing with radios being brought in for repair.

Assisted Sales Coordinator in providing high quality customer service and efficient administrative support to the department.

• Telesales duties contacting potential and existing customers to inform them about new products, asking open questions to understand individual customer requirements.
• Assisted marketing department in preparation of point of sale.
• Undertook general administration duties.