Becky McDonald
Bury,Lancashire
Summary
A compassionate and dedicated professional with extensive experience supporting individuals with SEND and additional needs, including managing disruptive behaviour and complex needs. Experienced as an Induction Coordinator, working closely with families, carers, and schools, and conducting both home and centre visits. Brings strong customer service skills with excellent communication and relationship-building abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Learning support mentor
JEP Youth Engagement
Bolton
05.2023 - Current
- Enhanced student understanding by providing personalised learning support.
- Organised engaging activities for improved student participation.
- Improved parent-teacher relationships through regular communication and meetings.
- Analysed individual learning styles, tailoring strategies accordingly.
- Supported children aged 4 to post-16 with additional needs, including autism and ADHD.
Assisted in educational activities tailored to individual learning requirements.
Promoted a nurturing environment to enhance social and emotional development. - Guided children with behavioural disruptions and anger issues towards constructive coping mechanisms.
Customer care assistant
Conservatory Insulation's
Bury, Manchester
03.2022 - 05.2023
- Assisted installation teams across UK with project coordination.
- Facilitated customer engagement and scheduled installations for new conservatories.
- Supported finance and accounts teams in processing payments and uploading invoices.
- Enhanced brand reputation with excellent communication skills.
- Facilitated smooth running of the front desk whilst handling multiple tasks simultaneously.
Chef
Slatterys
Whitefield, Borough of Bury
06.2013 - 01.2022
- Management of own section in a busy environment
- Ensuring high standard of catering is always mantained
- Coordinated prep work, streamlined the cooking process.
- Maintained high safety standards during food preparation and serving procedures.
- Improved customer satisfaction by creating innovative and appetising menu items.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
Education
NVQ Level 3 - Pastry Chef
Bury College
BurySkills
- Learner engagement
- Autism spectrum understanding
- Safeguarding procedures
- Behaviour management Strategies
- ILP Development
- First Aid certification
- Post-secondary education
Certification
Team Teach Trained
Enhanced DBS
Full Clean Drivers License
ILP and ISAMS
First Aid Qualified
Timeline
Learning support mentor
JEP Youth Engagement
05.2023 - Current
Customer care assistant
Conservatory Insulation's
03.2022 - 05.2023
Chef
Slatterys
06.2013 - 01.2022
NVQ Level 3 - Pastry Chef
Bury College