BEBETTO KURUDUKAVIL BABY
Newcastle Upon Tyne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Computer Service Engineer
Playmedia
02.2019 - 05.2022
- Enhanced system performance by diagnosing and resolving hardware and software issues.
- Strengthened client relationships through consistent delivery of high-quality support services within agreed-upon timeframes.
- Optimized system functionality by performing routine software updates and hardware upgrades.
- Contributed to revenue growth by upselling products and services based on clients'' needs during support calls.
- Managed customer expectations effectively through clear communication of issue resolution timelines, fostering trust in the service provided.
- Performed troubleshooting and repair for complex electrical equipment.
- Boosted customer satisfaction with timely and efficient troubleshooting of computer problems.
Intern
Spectrum Softtech Solutions
05.2017 - 05.2017
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in Android application development, increasing proficiency and expanding technical skill set.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Computer Systems Engineering
University Of Sunderland
Sunderland, United Kingdom07.2024
Diploma - Computer Engineering
St. Mary's Polytechnic College
Kerala, India04.2020
Skills
- Teamwork and Collaboration
- Flexible Schedule
- Analytical mindset
- Communication
- Problem-Solving
- Computer Skills
- Multitasking and Organization
- Data visualizations
Technical Skills
- Android
- HTML
- CSS
- SQL
- Python
- C++
- C
- Tableau
- JavaScript
- Hardware maintenance
- Adobe Suite
- MS Office
Languages
Malayalam
Native language
English
Advanced
C1
Tamil
Beginner
A1
Timeline
Computer Service Engineer
Playmedia
02.2019 - 05.2022
Intern
Spectrum Softtech Solutions
05.2017 - 05.2017
Bachelor of Science - Computer Systems Engineering
University Of Sunderland
Diploma - Computer Engineering
St. Mary's Polytechnic College
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