Summary
Overview
Work history
Education
Skills
Achievements
References
Timeline
Generic

Beau Marshall

Peterhead,United Kingdom

Summary

Second year Business with Marketing student at Robert Gordon University, aspiring to pursue a career in marketing or a related field. Over the past two years, my studies have provided me with a solid understanding of the business world and I have found a passion particularly for the marketing aspect of the industry. Alongside my academic journey, my part-time job has provided me with valuable real-world skills and a strong foundation to start my professional career upon. As I am a trustworthy person, I feel my transferable skills would make a great asset to your team.

Overview

6
6
years of professional experience

Work history

Customer Advisor

B&Q
Peterhead
09.2022 - 07.2025
  • Customer service, customers are greeted and supported with any queries about products to ensure a positive shopping experience and heighten the customers perception.
  • Promoting store offers
  • Ensure full compliance with strict Challenge 25 policy, including responsible sales of age restricted products, adherence to health and safety regulations and age verification.
  • Full compliance with General Data Protection Regulation

Waitress

Loupty Lous Soft Play
Peterhead
11.2019 - 09.2022
  • Cash handling
  • Utilised professional communication skills to resolve customer complaints.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.

Education

Robert Gordon University
09.2023 -

Higher Grades -

Peterhead Academy
08.2017 - 05.2023

Skills

  • Communication- Interacting with a diverse range of customers has helped me understand different audiences and how to tailor messages effectively
  • Time Management- Meeting rigorous deadlines for assignments and exams required careful planning and prioritisation of balancing time for studies and work
  • Customer Service- Developed strong interpersonal skills and customer insight through 6 years in retail, building rapport and resolving queries with professionalism
  • Adaptability and Problem Solving- Working in a fast-paced environment has enabled me to quickly adjust strategies and think on my feet under pressure

Achievements

  • Took part in Young Enterprise as part of 5th year at school, co-founding A Bag of Hope, a social enterprise supporting the local community.
  • Partnered with The Buchan Givingtree to deliver essential care packages (food, hygiene items, clothing) via a sustainable pay-it-forward model.
  • Appointed Marketing Lead:
    Developed brand identity, including logo design and product packaging.
    Managed and created strategic content for social media channels to raise awareness and engagement.
  • Helped drive strong local support, leading to Overall Winner at the Grampian Finals

References

References available upon request.

Timeline

Robert Gordon University
09.2023 -

Customer Advisor

B&Q
09.2022 - 07.2025

Waitress

Loupty Lous Soft Play
11.2019 - 09.2022

Higher Grades -

Peterhead Academy
08.2017 - 05.2023
Beau Marshall