A highly motivated and hard-working professional with a proven ability to adapt to new challenges and thrive in a variety of situations. Known for my friendly and approachable nature, I’m passionate about creating a happy, positive environment where people feel supported and inspired. With strong leadership skills and a collaborative mindset, I love guiding teams toward shared goals while always appreciating the value of individual contributions. Equally comfortable working independently or as part of a team, I bring dedication, resilience, and a results-driven approach to everything I do.
Outside of work, I’m happiest when I’m outdoors — whether that’s spending time with friends, riding, teaching or walking my dog, I embrace any adventure that comes my way.
I’m also deeply committed to charitable having worked in equine charity’s in the past. I often volunteer at different animal sanctuaries and events in my spare time, combining my love for animals with my desire to make a positive impact both personally and professionally. Driven by a love for nature and a strong sense of community, I’m always ready to take on new challenges with enthusiasm and an open mind.
Managing the day-to-day operations of the Thrive Safety Leadership Centre, ensuring seamless coordination between head office, acting staff, and technical crew to deliver high-impact immersive training on effective communication and safety leadership within workplace environments.
- Managing unforeseen challenges such as technical issues, staffing shortages, and participant concerns and enquiries, making decisive adjustments to ensure the smooth running of daily operations.
- Acting as the on-site Mental Health First Aid point of contact, providing support to participants, staff, and crew while fostering a safe and inclusive environment.
- Oversee training programs tailored to both national and international client bases, including senior leaders and teams within the renewable energy sector, emphasising personal and group accountability for safety.
- Serve as the primary liaison between head office and the centre, maintaining clear communication and alignment on staffing, program delivery, and operational objectives.
- Building strong relationships with external vendors and contractors (catering, cleaning, maintenance) to uphold exceptional service standards.
- Administrative responsibilities, including managing risk assessments (RAMS), compliance documentation, and operational planning to support efficient and safe daily operations.
- Fostering a collaborative and professional atmosphere, ensuring high-level engagement from all stakeholders and enhancing workplace safety protocols across diverse teams.
This role was taken on during the COVID-19 pandemic as a flexible, remote-friendly opportunity to manage and grow a portfolio of properties and a diverse client base while adhering to safety measures.
- Successfully expanded the property portfolio by identifying and onboarding new property owners and renters, building strong client relationships and offering tailored support to meet their needs.
- Oversaw a portfolio of 9 properties, ensuring compliance with regulations and maintaining high-quality standards for property maintenance and guest satisfaction.
- Coordinated property maintenance, cleaning schedules, and general upkeep to deliver an excellent guest experience and maintain property standards.
- Acted as the primary point of contact for guests during their stay, addressing inquiries, resolving issues, and providing support for emergencies such as lockouts or property-related concerns.
- Curated detailed local area guides and event information, enhancing guest experiences and supporting tourism in the region.
- Monitored and communicated changes to guests promptly, ensuring they remained informed and prepared throughout their stay.
- Built strong relationships with contractors and vendors to ensure reliable and efficient service delivery for property maintenance and cleaning.
- Delivered exceptional customer service, consistently receiving positive feedback and maintaining a high standard of guest satisfaction.
- Coached riders competing in BE, Badminton Grassroots, BSJA, BD, and Cotswold Cup events. supporting individuals who successfully qualified and competed at regional and national levels.
- Secured dedicated funding from the MOD to expand the riding school, upgrade facilities, and invest in improved equipment for both horses and clients, enhancing the overall training environment and horse welfare.
- Led the organisation of the Pony Club, providing instruction to both civilian and military personnel in riding and stable management.
- Oversaw the care and wellbeing of the horses, including arranging regular appointments with equine dentists, physiotherapists, and veterinarians.
- Aided in the successful acquisition of a riding school licence, ensuring compliance with all regulatory requirements.
- Managed field and pasture maintenance, as well as creating and overseeing feeding and fitness schedules tailored to each horses needs.
- Administered medications and provided care for horses with specific health requirements.
- Delivered high-quality riding instruction to all ages and abilities including stable management classes, promoting safety, skill development, and equine welfare.
- Collaborated closely with clients and military professionals, representing the riding school at workshops and promotional events.
- Supported marketing and advertising efforts to raise the profile of the on-site military riding school.
- Worked as part of an international showjumping team competing at Olympic Games London and Rio, the Winter Equestrian Festival (WEF) in Florida, (GCT’S) Global Champions Tour, the Sunshine Tour, and various top-level competitions across Europe.
- Personally flew with horses for international travel, ensuring their safety, comfort, and health during flights and managing quarantine requirements and post-travel care. Handled the logistics of flying horses, including quarantine protocols and compliance with veterinary and customs regulations in multiple countries.
- Oversaw aspects of international horse travel, including preparing and managing documentation, vaccinations, and health certificates for both national and international travel.
- Supported the team through the incredible achievement of winning two Olympic gold medals, gaining invaluable experience at the highest level of the sport.
- Managed the care, fitness, and wellbeing of world-class equine athletes, following FEI competition guidelines and ensuring peak performance both during competition and off-season.
- Implemented individualised exercise and fitness programs, balancing conditioning, training, and recovery in line with demanding competition schedules.
- Coordinated regular specialist visits from chiropractors, physiotherapists, and veterinary experts to maintain optimal horse health and performance.
- Provided exceptional care and attention during travel, competition, and downtime, ensuring horses’ health, safety, and wellbeing at all times.
- Turned horses out to an exceptionally high standard, including plaiting, grooming, clipping, and preparing them for competition.
- Set up stabling areas at Showgrounds, ensuring a professional and polished appearance with branded drapes and equipment, and maintaining an organised and usable space.
- Undertook regular horse care and stable duties, including feeding, mucking out, tacking up, tack cleaning, and ensuring horses wellbeing both at home and during competition.
- Worked closely with clients and team members under the expert tutelage of Nick Skelton and Laura Kraut, gaining a world-class education in high-performance equine management and international competition.
Team Building, Training, and Leadership: Proven ability to inspire, motivate, and develop fostering a collaborative and productive work environment Skilled in teaching and training, with a talent for delivering engaging, clear, and informative sessions tailored to different learning styles and needs
Organisation and Strategic Planning: Highly organised with strong attention to detail, capable of managing multiple priorities and creating structured plans to achieve objectives efficiently and effectively
Adaptability and Composure: Levelheaded and flexible, able to thrive in fast-paced and evolving environments while maintaining a calm and solution-focused approach
Digital and Administrative Proficiency: Experienced in curating detailed logs, maintaining accurate records, and using various systems and digital tools to streamline processes and support business operations
Relationship Building: Adept at building and maintaining strong, lasting professional relationships, contributing to a positive and supportive workplace culture
Approachable, Active Listening: A thoughtful and attentive listener who understands others’ perspectives, fostering trust and open communication
Nominated for the Groom Awards at WEF