Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Beatriz Valentini Oliveira

London
Beatriz Valentini Oliveira

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

9
years of professional experience
1
year of post-secondary education

Work history

Elevate agency
London, City of London

Events
01.2024 - Current

Job overview

  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Directed guests to correct seating locations and answered questions about facility amenities.
  • Brought positive can-do attitude and passion for customer service to solve service issues.
  • Offered professional, friendly service at all times to maximise customer comfort and enjoyment.

Decathlon UK
Grays

Sport Advisor
01.2023 - 01.2024

Job overview

  • Giving technical advice to customers, ensuring all customers are satisfied with their product choices, and always providing high customer service standards

Copacabana Hairdresser Salon
London

Beautician (part-time)
08.2021 - 12.2022

Job overview

  • Attending my clients twice a week with eyelash and eyebrow treatments, providing beauty kin analysis, and advising customers about their skin

San Carlo Restaurant Group
London

Waitress (part-time)
06.2021 - 04.2022

Job overview

  • Greeting customers and presenting menus, making suggestions based on their preferences, and taking and serving food and drink orders

BeautySpace
Sarandi

Beautician (Self-employed)
01.2021 - 06.2021

Job overview

  • During my six-month holiday in Brazil, I studied a few courses and opened my own business (eyebrows and eyelashes) over there
  • Providing beauty kin analysis and advising customers about their skin

Amazon
Tilbury

Warehouse Operative
03.2020 - 12.2020

Job overview

  • Taking delivery of goods and signing the delivery notes, checking for missing or damaged items, stacking goods in the correct place, and keeping records up to date

Coco di Mama
London

Team Leader Supervisor
04.2019 - 03.2020

Job overview

  • Training new team members, supporting, managing, and developing team members, managing projects, planning, and monitoring

Contibem Escritorio de Contabilidade
Sarandi

Administrative Assistant
12.2014 - 03.2019

Job overview

  • Looking after human resources, registering clients and new employees on the system, issuing Debt Clearance Certificates, confidential document control, arranging meetings for management and clients, answering phones and directing calls, and assisting the team with opening and closing new business accounts

Education

Anglia Ruskin University
London

Health and Social Care
01.2024

Grays Community College

Counselling Level 1
06.2023 - 02.2024

Skills

  • Customer Service
  • Cash handling
  • Attention to Detail
  • Guest and client satisfaction
  • Community activities
  • Health and safety standards
  • Trained in food safety guidelines
  • Activity leadership
  • Problem-solving
  • Communication skills

Timeline

Anglia Ruskin University

Health and Social Care
01.2024

Events

Elevate agency
01.2024 - Current

Grays Community College

Counselling Level 1
06.2023 - 02.2024

Sport Advisor

Decathlon UK
01.2023 - 01.2024

Beautician (part-time)

Copacabana Hairdresser Salon
08.2021 - 12.2022

Waitress (part-time)

San Carlo Restaurant Group
06.2021 - 04.2022

Beautician (Self-employed)

BeautySpace
01.2021 - 06.2021

Warehouse Operative

Amazon
03.2020 - 12.2020

Team Leader Supervisor

Coco di Mama
04.2019 - 03.2020

Administrative Assistant

Contibem Escritorio de Contabilidade
12.2014 - 03.2019

Similar Profiles

Create profile
Beatriz Valentini Oliveira