Beatriz Hatcher
Northstowe,Cambridge
Summary
My name is Beatriz Hatcher, I am 18 years old. I am a confident and well-organised individual who learns quickly with a very strong work ethic. I am adaptable, persistent and flexible and I am a committed employee. I work well either in a team or independently and I am eager to learn new skills.
Reliable and hardworking individual with knack for providing excellent customer service and maintaining clean and organised work environment. Possesses strong communication skills and ability to work well under pressure.
Overview
3
3
years of professional experience
Work History
Store associate
TK Maxx
Cambridge, Cambridgeshire
07.2023 - Current
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Communicated product information to customers, driving informed purchases.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Handled high volumes of transactions during holiday seasons efficiently.
- Enhanced store efficiency by assisting with delivery processing.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Completed opening and closing duties in line with established schedule.
Waitress
Peterhouse College
Cambridge
08.2022 - 09.2022
- Working within the food team I was responsible for preparing and delivering a daily food service to staff and students of the college as well as to delegates on a range of Summer School programmes
- This job was quite demanding in terms of ensuring that all visitors received the correct food, communicating effectively with the rest of the delivery team and maintaining all food areas clean and hygienic
- Managed table settings for enhanced dining experience.
- Met special dietary requests with careful preparation and presentation of dishes.
Data Processing
The Applied Knowledge Network
01.2022 - 06.2022
- Working in a data entry and processing role, I was responsible for researching and retrieving data from internet databases and the inputting the results into a spreadsheet which could be used for data analysis
- I was responsible for subsequently updating the data over a number of months and making sure that all data was current and accurate
- Progressed cases quickly through accurate data processing and management.
Fulfilment Operative
Monthlies Limited
06.2021 - 06.2022
- Working as a fulfilment operative I was responsible for fulfilling online orders which were received through a website
- Each order was different, and this meant I had to accurately fulfil each order from the stored inventory and prepare each one for shipping out to customers
- Met deadlines by prioritising tasks effectively.
Education
A-Levels - Economics, Sociology, Musical Theatre
Long Road Sixth Form College
Cambridge, Cambridgeshire 09/2023 -
GCSEs - Drama, Geography, Spanish, Art, Maths, English, Science
Cottenham Viilage College
Cottenham, Cambridgeshire 09/2018 - 05/2023
Skills
- Flexible working shifts understanding
- Cash handling
- Food preparing
- Food hygiene
- Cleaning
Languages
Spanish
Intermediate
References
References available upon request.
Personal Information
Age: 18
Timeline
Store associate
TK Maxx
07.2023 - Current
Waitress
Peterhouse College
08.2022 - 09.2022
Data Processing
The Applied Knowledge Network
01.2022 - 06.2022
Fulfilment Operative
Monthlies Limited
06.2021 - 06.2022
A-Levels - Economics, Sociology, Musical Theatre
Long Road Sixth Form College
09/2023 -
GCSEs - Drama, Geography, Spanish, Art, Maths, English, Science
Cottenham Viilage College
09/2018 - 05/2023
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