Beatrix Borzos
Stockton,Durham
Summary
Motivated FC Associate with comprehensive experience in warehouse operations and inventory management. Demonstrates strong organisational skills and problem-solving abilities, ensuring seamless workflows and timely order fulfilment. Adept at using warehouse management systems and fostering team collaboration to achieve operational goals. Committed to maintaining high standards of safety and productivity in all tasks.
Detail-oriented individual with background in sales and customer service. Adept at problem solving and quality assurance. Excels in stock replenishment and checklist completion.
Motivated professional demonstrating strengths in customer service and order fulfilment. Adapts to changing demands through effective communication and attention to detail. Eager to contribute to team success in fast-paced environments.
Dedicated team member recognised for supporting new employees and improving performance. Demonstrates problem-solving abilities and a positive attitude in high-pressure situations. Focused on fostering a safe and organised workspace to enhance operational effectiveness.
Overview
7
7
years of professional experience
Work History
FC associate
Amazon
Stockton, Durham
10.2025 - 03.2026
- Understood warehouse product placement, enabling efficient picking and packing services.
- Adapted quickly to changes in product lines and seasonal demands, maintaining high levels of customer service.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
Crew Member
McDonald’s
Coulby Middlesbrough
03.2024 - 02.2025
- Delivered fast, accurate service across multiple stations including drive-thru, front counter, kitchen, drinks, and fry stations, consistently exceeding customer satisfaction expectations.
- Improved service speed and efficiency while maintaining high standards of cleanliness and hygiene throughout the restaurant.
- Conducted regular stock checks and assisted with inventory management, ensuring timely replenishment and smooth operation during peak hours.
- Recognised by management for positive impact on team performance and customer experience through reliability, versatility, and attention to detail.
- Maintained a clean, organised, and safe working environment, contributing to overall restaurant compliance and smooth workflow.
Warehouse Operator
Tesco Distribution Center
Middlesbrough
06.2021 - 08.2023
- Consistently exceeded daily pick-rate targets (100+ picks per shift) while maintaining 100% accuracy, contributing to reliable stock availability for Tesco stores.
- Recognised by management as one of the team’s top performers, regularly achieving some of the highest productivity levels in the department.
- Operated PPT equipment safely and efficiently with zero incidents, ensuring smooth workflow across the warehouse.
- Trusted with additional responsibilities on high-performance days, including supporting stock organisation and assisting with priority orders.
- Helped new team members by demonstrating safe PPT operation and efficient picking techniques, improving team performance and accuracy.
- Maintained a clean, organised working area to ensure safety compliance and faster order processing.
Shop assistant
European Food store
Middlesbrough
03.2019 - 11.2021
- Managed all daily store operations independently for over a year, including opening/closing procedures, cash handling, and inventory oversight, ensuring consistent and accurate store performance.
- Increased customer traffic and sales by promoting new stock online, which significantly boosted community engagement and repeat visits.
- Coordinated weekly product orders with multiple suppliers and maintained strong partner relationships, ensuring reliable stock availability and reducing product shortages.
- Introduced a new store layout that improved product visibility and enhanced customer experience, contributing to higher sales of key items.
- Reduced waste by monitoring expiry dates, rotating stock efficiently, and adjusting order quantities based on customer demand.
- Helped onboard and support a new employee once the business expanded, improving workflow and overall store efficiency.
Education
A-Levels - Ecology
Mircea Cristea College
Brasov- Romania Sep 2017 - May 2018
Skills
- Problem solving
- Attention to detail
- Performance optimization
- Effective communication
- Positive attitude
- Customer service excellence
- Safety awareness
- Time-management
- Decision making
- Active listening
- Health and Safety
- Health and Safety Compliance
- Self-motivation
- Customer service
- Order fulfillment
Languages
Romanian
Proficient
C2
Timeline
FC associate
Amazon
10.2025 - 03.2026
Crew Member
McDonald’s
03.2024 - 02.2025
Warehouse Operator
Tesco Distribution Center
06.2021 - 08.2023
Shop assistant
European Food store
03.2019 - 11.2021
A-Levels - Ecology
Mircea Cristea College
Sep 2017 - May 2018