Beatrice Padgham
Edinburgh,West Lothian
Summary
A highly skilled professional with expertise in customer relationship management systems and strong verbal communication. Demonstrates proficiency in editing and multilingual capabilities, ensuring linguistic sensitivity and cross-cultural competency. Committed to maintaining research integrity while effectively utilising constructive criticism to enhance team performance. Driven professional with background in sales, customer service, and operations management across diverse industries.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Retail Sales Associate
Hard Rock Cafe
Edinburgh
01.2025 - Current
- Provided product knowledge to customers for informed purchases.
- Advised customers on product selection based on their needs.
- Handled cash transactions accurately maintaining financial integrity.
- Conducted inventory checks to ensure stock accuracy.
- Assisted in visual merchandising, improving shop floor appeal.
- Contributed to sales targets through active promotion of products.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Operated till systems correctly, ensuring accurate transactions.
Sales Associate
Nutcracker Christmas Co
Edinburgh
04.2024 - 12.2024
- Handled cash transactions accurately to avoid discrepancies.
- Managed over 300 customers per day
- Identified potential upsell opportunities, enhancing overall profit margins.
- Conducted regular inventory checks, ensuring adequate stock levels at all times.
- Assisted shoppers with product selection for improved buying experience.
- Facilitated smooth checkout process for enhanced customer satisfaction.
Teaching Abroad Assistant
TAPIF
Cherbourg , France
10.2022 - 04.2023
- Created a respectful classroom environment where each student felt valued and heard.
- Managed classrooms of 20 children at various language levels.
- Tailored lessons around real-life situations, making language learning more relevant and interesting.
- Collaborated with other language teachers to create engaging cross-curricular projects.
- Utilised multimedia resources to enhance teaching of foreign languages.
- Improved student engagement by implementing interactive language learning exercises.
Office Administrative Assistant
Wisconsin State Public Defenders Office
Green Bay, Wisconsin
09.2021 - 09.2022
- Assigned attorneys to cases, maintaining an equal work load and assigning based on specialties.
- Regularly interacted with 15+ attorneys and 50+ clients.
- Reviewed cases and contacted private attorneys based on interests.
- Logged cases into the court system, opening and closing cases as required.
- Mailed letters to attorneys and clients, maintaining professional contact and efficient correspondence.
Parking Enforcement Officer
University of Wisconsin- Eau Claire
Eau Claire , Wisconsin
10.2018 - 05.2021
- Provided information on where to park and maps of the university, answering questions for first-time visitors.
- Transported students with disabilities, ensuring everyone arrived to class in a timely manner.
- Conducted routine inspection of pay-and-display machines, ensuring their proper working condition.
- Provided excellent customer service by resolving queries about parking regulations and fines.
Education
Master of Science - Applied Linguistics
University of Edinburgh
Edinburgh, Scotland 09.2023 - 08.2024
Bachelor of Arts - Linguistics, French, and Political Science
University of Wisconsin Eau Claire
Eau Claire, Wisconsin 09.2017 - 05.2021
Skills
- Customer relationship management systems
- Constructive criticism
- Copy editing proficiency
- Strong verbal communication
- Multilingual proficiency
- Linguistic sensitivity
- Cross-Cultural competency
- Research integrity
Languages
French
Advanced (C1)
Timeline
Retail Sales Associate
Hard Rock Cafe
01.2025 - Current
Sales Associate
Nutcracker Christmas Co
04.2024 - 12.2024
Master of Science - Applied Linguistics
University of Edinburgh
09.2023 - 08.2024
Teaching Abroad Assistant
TAPIF
10.2022 - 04.2023
Office Administrative Assistant
Wisconsin State Public Defenders Office
09.2021 - 09.2022
Parking Enforcement Officer
University of Wisconsin- Eau Claire
10.2018 - 05.2021
Bachelor of Arts - Linguistics, French, and Political Science
University of Wisconsin Eau Claire
09.2017 - 05.2021
Similar Profiles
Muhammad Farris Danial Bin ThibroniMuhammad Farris Danial Bin Thibroni
Commis Chef at Hard Rock Hotel Penang & Hard Rock Cafe PenangCommis Chef at Hard Rock Hotel Penang & Hard Rock Cafe Penang
John SmithJohn Smith
Retail Supervisor at Hard Rock CafeRetail Supervisor at Hard Rock Cafe
Kelsey BorriKelsey Borri
Server at Hard Rock CafeServer at Hard Rock Cafe