Beatrice Bayat
Basingstoke
Summary
I would describe myself as a hard-working, reliable and confident person with excellent communication skills. I enjoy engaging and interacting with a wide range of people and would describe myself as very social. I work equally well in a team and as well independently. I am also competent using various forms of technology and IT, including all Microsoft Office functions.
After completing one year at university I have decided that going down the employment route was more appropriate for myself. However I have still obtained a foundation level qualification in Business studies.
Overview
4
4
years of professional experience
Work history
Customer Service Assistant
CARS
07.2022 - 09.2022
- I took on my first full-time office admin role after completing my A Levels.
- CARS Basingstoke is a debt recovery agency where I worked as a customer service associate.
- I gained experience making large volumes of outbound calls daily, navigating and making detailed notes on a complex system, keeping up to date with all client knowledge, reaching and exceeding monthly targets and adhering to financial conduct authority, regulations and guidelines.
- I worked in this position between completion of my A levels and the beginning my foundation year at Bournemouth University.
Online Assistant
Sainsburys
12.2020 - 07.2022
- I have worked here on an on and off basis since 2020 around my education.
- Working on a shop floor, meant I was consistently customer facing, having to provide service throughout each shift.
- Each shifts started at 6am which has taught me excellent time management.
- Picked customer orders on shop floor and in warehouse environment, carefully selecting best quality produce for dispatch.
Hairdressing Assistant
Taylor's Salon
12.2018 - 10.2020
- My roles here included: managing payroll, management of the online booking system, writing the monthly company newsletter, arranging interviews for new hires, calculating payroll for employees, answering client phone calls, face to face interaction with clients, making barista style drinks, taking client payments on a chip and pin machine general cleaning duties.
Education
Level 3 Certificate in First Aid in the Workplace. -
Queen Mary's College
A-Levels -
Queen Mary's College
GCSEs -
Henry Beaufort School
2020
Skills
- I have excellent communication skills
- I am a great time-keeper with good organisational skills
- I am a fast learner able to quickly grasp new skills and techniques
Additional Information
- various forms of technology and IT, and also on the telephone.
Timeline
Customer Service Assistant
CARS
07.2022 - 09.2022
Online Assistant
Sainsburys
12.2020 - 07.2022
Hairdressing Assistant
Taylor's Salon
12.2018 - 10.2020
Level 3 Certificate in First Aid in the Workplace. -
Queen Mary's College
A-Levels -
Queen Mary's College
GCSEs -
Henry Beaufort School
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