Beata Wisniewska

Enhanced brand image through effective client engagement and social media interactions.

Assisted in implementing clienteling strategies to foster long-term customer loyalty.

Contributed to team training and development initiatives aimed at improving KPI performance.

Supported planning and execution of prominent store events, including the Ariana Grande launch.

Provided coaching and feedback to boost team performance through sales observations.

Aided management in daily floor operations and leadership support.

Guided customers in selecting design preferences for window treatments and décor elements.
Assisted clients with choosing suitable products and providing basic interior design advice.
Handled order processing, including invoicing and managing payment procedures.

Supported teams in achieving sales targets and key performance indicators through focused efforts.

Assisted with the development of monthly staffing plans to meet productivity goals.

Participated in recruiting and training new sales assistants and temporary staff for peak periods to ensure optimal performance.

Assisted in managing portfolio of existing and new members.
Helped members by providing tailored products to fulfil individual needs.
Welcomed customers to meetings regarding savings, current accounts, credit cards, home insurance, personal loans, mortgages, and financial planning services.
Delivered customer service while building rapport with clients.

Ensured regulatory compliance, maintaining bank's reputation in the industry.

Assisted team in maximising sales potential through effective resource utilisation.

Provided recruitment training and support to motivate team members.

Demonstrated product knowledge and offered feedback to store manager on performance and improvement opportunities.

Identified issues promptly and utilised feedback to create solutions and make informed decisions.

Supported store performance awareness and local market insight to enhance client opportunities.

Supported team in driving sales and enhancing operational efficiency.

Monitored stock levels and ensured accuracy with the computerized stock system through effective management of stock and security.

Assisted in resolving staffing challenges, including conducting interviews, appraisals, and facilitating learning and development opportunities.

Tracked and reported on key performance indicators, providing management information to senior leadership while keeping colleagues informed of relevant issues.

Reviewed sales data and contributed to sales forecasting to improve profitability.