Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beata Savchuk

Manchester

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Diligent Hostess with several years of career work within fine dining establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills.



Overview

2
2
years of professional experience

Work History

Restaurant Waitress

Ballero
Burnley
06.2022 - 08.2022
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Completed credit payments via card processing systems.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Sales Assistant

Bistro Kus Kus
Prague
09.2021 - 12.2021
  • Coordinated logistics and catering for meetings and sales events.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Facilitated ordering and processing of business cards and nameplates for sales team.

Restaurant Hostess

Chitto Gvrito
Prague
05.2020 - 08.2021
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Restaurant Hostess

Aquacentrum
Budapest
09.2018 - 02.2019
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Supervised server balance and monitored table turnover to accurately seat customers.

Education

Bachelor of Arts - Singing Teaching

European University
Ukraine
06.2019

Associate of Arts - Meeting And Event Oraganisation , Choir Conductor

College of Culture And Art
Ukraine
06.2015

Skills

  • Able to Lift 30 Pounds
  • Specials Promotion and Upselling
  • High-Volume Dining
  • Bathroom Servicing
  • Order Accuracy and Delivery
  • Customer Service and Rapport
  • Dining Room Cleaning and Upkeep
  • Warm and Friendly
  • Team Player
  • Conflict and Complaint Resolution
  • Restaurant Operation
  • Transactions and Cash Handling
  • Guest Satisfaction
  • Customer Preferences
  • Collaborative Relationships
  • Credit and Debt Card Processing
  • Time Management
  • Front- and Back-Of-House Coordination
  • Covid Symptom Screening
  • Guest Relations Management
  • Table Setting Arrangements
  • Kitchen Staff Coordination
  • Wait List Management
  • Reservation Management
  • Table Assignment Management
  • Dining Customer Service
  • Cash Register Operations

Languages

Ukrainian, English, Russian, Czech, Hungarian
Native language

Timeline

Restaurant Waitress

Ballero
06.2022 - 08.2022

Sales Assistant

Bistro Kus Kus
09.2021 - 12.2021

Restaurant Hostess

Chitto Gvrito
05.2020 - 08.2021

Restaurant Hostess

Aquacentrum
09.2018 - 02.2019

Bachelor of Arts - Singing Teaching

European University

Associate of Arts - Meeting And Event Oraganisation , Choir Conductor

College of Culture And Art

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Beata Savchuk