Beata Lalik
London
Summary
I am a self-motivated, competent and accountable person, working exceptionally well in a challenging environment. I flexibly adapt to new roles, quickly & effectively learn new skills. I have been working for 18 years in recruitment field, contributing to the teams' achievements by meeting targets and providing best practice, ensuring that HR policies are applied consistently across all areas. Psychology degree provided me with transferable knowledge of mental and behavioural processes. My lived experience of anxiety and dyslexia gave me significant insights of psychological struggle, Working as mental health support exposed and equipped me with necessary skills to provide one-to-one support for practical and emotional issues.
Overview
30
30
years of professional experience
Work History
Mental Health Therapeutist Support
Hestia
London
06.2026 - Current
- Providing non-clinical emotional support, either in person or by phone
- Assistance in crisis and in emotional distress
- Preparing session reports
- Signposting and referring service users
- Helping to manage session bookings, appointment confirmations
- Dealing with drop-in clients
- Tezlom agency
Mentor Volunteer
Laaminga
05.2026 - Current
- Supporting migrant and refugee women
- Providing one-to-one help to improve self-confidence and enhance employability skills
- Helping with creating structured strategy, action plan and setting achievable targets
- Assisting in a journey of consistent development
- Monitored mentee progress through regular meetings, providing constructive feedback and encouragement.
Support Volunteer
Islington Mind
London
01.2025 - Current
- Supporting people with various mental conditions
- Accompanying clients travelling to appointments, meetings, shopping
- Providing emotional support with active listening, validating and empathising
- Identifying and addressing problems, fears, anxieties
- Participating in group supervision, discussing challenges and safeguarding actions
- Fostered strong relationships with service users, based on trust and respect, leading to enhanced engagement in support services.
- Maintained excellent client relationships by providing a helpful, supportive, friendly and proactive approach.
Recruitment Coordinator
Jobandtalent Ltd
London
01.2021 - 01.2025
- Sourcing potential candidates using on-line resources, recruitment channels & databases
- Reviewed all CVs using CV tracking systems to shortlist and select candidates for interviews.
- Set appointments and interviews for job candidates via phone and email.
- Prepared regular reports on recruitment activities and outcomes for senior management review.
- Delivered training sessions to new hires on recruitment best practices and industry standards, enhancing team capabilities, Induction Training, H&S, Food Safety Level 2
- Interviewing & testing & onboarding candidates
- Handled sensitive information with discretion, building trust with clients and candidates alike.
- Liaising with clients & temporary workers queries
- RTW documents verification
- UK - London
Recruitment Coordinator
Single Resource Recruitment Agency
London
01.2017 - 01.2021
- Working in compliance with agency regulations (GLA legislation)
- Sourcing, pre-screening & interviewing candidates
- Managing & updating employees' data files
- Payroll processing
- Providing training
- London
Recruitment Coordinator
Cordant Group, PMP Recruitment Agency
London
01.2008 - 01.2017
- Recruiting temporary workers, reviewing applications & verifying references
- Distributing workers, processing timesheets & dealing with payroll using QEA system
- Providing customer focused guidance & support to managers & employees
- Dealing with queries of agency's clients & temporary workers
- Managing worker's files & updating employees' data
- Organising & providing training for new employees
- London
Assistant Manager
Mitchells & Butlers - O'Neills
London
01.2002 - 01.2007
- Administration tasks, e.g. billing, logging delivery invoices, money banking & reconciliation
- Training & developing new team members according to the brand standards
- Liaising with external parties such as maintenance & cleaning contractors
- Monitoring business performance: sales forecast, KPI & budgeting
- Responsibility for Risk & Compliance, stock control
- Motivating others to increase team productivity, e.g. up-selling tasks, monitoring performance
- London
Customer Service Agent
Netia - Telecom Silesia
01.2001 - 01.2002
- Selling telecommunication services to businesses in a competitive environment
- Assessing client's needs to make sales presentation, involving technical details
- Providing client tailored contracts
- Poland
Subscriber's network Specialist
Alcatel
01.1997 - 01.2002
- Supervising & coordinating the correct implementation of subscribers' connections
- Work finalisation, completing final documentation for the operator
- Designing secondary, fixed-line phone network, DP localisation
- Maintaining & updating subscribers' database
- Preparing reports of work progress
- Verification of the issued invoices
- Liaising with subcontractors
- Poland
Education
Level 2 Certificate - Understanding Children and Young People's Mental Health
Nescot College for All Ages
Ewell07-2026
Level 3 Certificate - Coaching and Mentoring
Successful Mums Training Academy
01-2026
Mental Health First Aid Certificate -
MHFA England
01-2026
Certificate - Communication, Motivation & Activisation in Education
Catholic University of Lublin
01-2025
BSc - Psychology
Birkbeck University of London
01-2024
PTLLS - Preparing to Teach in Lifelong Learning Sector
Highfield UK Limited
01-2013
Timeline
Mental Health Therapeutist Support
Hestia
06.2026 - Current
Mentor Volunteer
Laaminga
05.2026 - Current
Support Volunteer
Islington Mind
01.2025 - Current
Recruitment Coordinator
Jobandtalent Ltd
01.2021 - 01.2025
Recruitment Coordinator
Single Resource Recruitment Agency
01.2017 - 01.2021
Recruitment Coordinator
Cordant Group, PMP Recruitment Agency
01.2008 - 01.2017
Assistant Manager
Mitchells & Butlers - O'Neills
01.2002 - 01.2007
Customer Service Agent
Netia - Telecom Silesia
01.2001 - 01.2002
Subscriber's network Specialist
Alcatel
01.1997 - 01.2002
Level 2 Certificate - Understanding Children and Young People's Mental Health
Nescot College for All Ages
Level 3 Certificate - Coaching and Mentoring
Successful Mums Training Academy
Mental Health First Aid Certificate -
MHFA England
Certificate - Communication, Motivation & Activisation in Education
Catholic University of Lublin
BSc - Psychology
Birkbeck University of London
PTLLS - Preparing to Teach in Lifelong Learning Sector
Highfield UK Limited