BEATA KATARZYNA LADZIAK
Mitcham,UK
Summary
Dedicated professional with expertise in domestic and commercial cleaning, customer service, and office administration. Proficient in MS Office applications including Word, Excel, and Outlook, with strong skills in time management and organisation. Experienced in operating office equipment such as fax machines, scanners, and printers. Committed to delivering exceptional support and communication within a dynamic work environment.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work history
Cleaning Services
Self-Employed
04.2018 - 07.2025
- Company Overview: Cleaning Services London
- Provided domestic and commercial cleaning services
- Managed client communication and scheduling
- Maintained high standards of cleanliness and reliability
- Cleaning Services London
Room Attendant
Hilton Hotel
01.2017 - 03.2017
- Company Overview: London
- Cleaned and prepared guest rooms to hotel standards
- Ensured guest satisfaction through attention to detail
- London
Kitchen & Customer Service Assistant
Pizza Express
10.2016 - 12.2016
- Supported kitchen operations and assisted with customer service
Kitchen Assistant
Chimichanga
05.2015 - 08.2016
- Prepared ingredients and maintained kitchen hygiene
Customer Service Assistant
PKT Sp. z o.o.
06.2014 - 09.2014
- Company Overview: Warsaw Poland
- Handled customer complaints and service queries
- Warsaw Poland
Office Support
Ministry of Family, Labour and Social Policy
10.2012 - 07.2013
- Company Overview: Warsaw Poland
- Organised files and supported administrative tasks
- Warsaw Poland
Customer Service & Back Office
Getin Noble Bank
Warsaw
07.2011 - 12.2011
- Assisted clients and processed documentation
Office Coordinator
Język Szybces
05.2011 - 06.2011
- Provided administrative support and coordination
Office Administrator
Kancelaria Adwokacka Ewa Lewicka
11.2006 - 05.2008
- Managed office tasks and legal documentation
Education
Public Administration -
University of Euroregional Economy in Józefów
Józefów, Warsaw 01.2005 - 01.2008
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XXVI High School
01.1995 - 01.1999
Skills
- Domestic & Commercial Cleaning
- Customer Service & Communication
- Office Administration & Support
- Time Management & Organisation
- MS Office (Word, Excel, Outlook)
- Office Equipment: Fax, Scanner, Printer
Languages
Polish
English
Custom
- Cooking
- Animals
- Reading books
Personal Information
- Nationality: Polish
- Work Permit: Full right to work in the UK
Timeline
Cleaning Services
Self-Employed
04.2018 - 07.2025
Room Attendant
Hilton Hotel
01.2017 - 03.2017
Kitchen & Customer Service Assistant
Pizza Express
10.2016 - 12.2016
Kitchen Assistant
Chimichanga
05.2015 - 08.2016
Customer Service Assistant
PKT Sp. z o.o.
06.2014 - 09.2014
Office Support
Ministry of Family, Labour and Social Policy
10.2012 - 07.2013
Customer Service & Back Office
Getin Noble Bank
07.2011 - 12.2011
Office Coordinator
Język Szybces
05.2011 - 06.2011
Office Administrator
Kancelaria Adwokacka Ewa Lewicka
11.2006 - 05.2008
Public Administration -
University of Euroregional Economy in Józefów
01.2005 - 01.2008
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XXVI High School
01.1995 - 01.1999
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