Bea Rollins
Greenwich,London
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Upbeat Restaurant Hostess well-versed with reservations and scheduling. Alert and observant to customer needs. Track record of addressing questions and resolving complaints in professional manner. Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Content creator
Twitch
San Francisco, California
03.2021 - Current
- Engaged with online communities to foster brand loyalty.
- Responded to audience feedback and comments, fostering sense of community and brand loyalty.
- Crafted visually appealing posts using graphic design software.
- Analysed performance metrics to refine content strategy.
- Worked on multiple platforms simultaneously, enhanced digital presence.
Restaurant hostess
Kawa Ni
Westport, Connecticut
08.2023 - 01.2024
- Enhanced customer satisfaction by greeting and escorting guests to their tables.
- Maintained cleanliness in the dining area, contributing to a pleasant atmosphere.
- Ensured smooth operation of front house duties for efficient service.
- Assisted wait staff during busy periods for seamless service delivery.
- Welcomed guests with warmth and professionalism to establish positive first impressions.
Babysitter
Li Family
Fairfield, Connecticut
11.2022 - 04.2023
- Consistently arrived at work on time and ready to start immediately.
- Kept living spaces neat and clean to maintain a proper hygienic environment.
- Promoted good behaviour by using positive reinforcement strategies.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
Cashier
Spic & Span
Southport, Connecticut
04.2021 - 05.2022
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled high volumes of transactions during holiday seasons efficiently.
- Received orders in person, by phone and online, processing within allocated timeframes.
Education
Psychology with Counselling
University of Greenwich
London 09.2024 -
Skills
- Social media management
- Content strategy formulation
- Reservation management
- Guest reception techniques
- Professional phone manners
- Customer service excellence
- Basic first aid
- CPR certified
- Child safety procedures
Certification
Adult and Pediatric First Aid/CPR/AED Certified (issued 31/03/23)
Timeline
Psychology with Counselling
University of Greenwich
09.2024 -
Restaurant hostess
Kawa Ni
08.2023 - 01.2024
Babysitter
Li Family
11.2022 - 04.2023
Cashier
Spic & Span
04.2021 - 05.2022
Content creator
Twitch
03.2021 - Current
Similar Profiles
Treavor RedburnTreavor Redburn
Executive Partner Manager at TwitchExecutive Partner Manager at Twitch
Erin FillmonErin Fillmon
Digital Content Creator at TwitchDigital Content Creator at Twitch
Zachary ChristiansonZachary Christianson
Streamer at TwitchStreamer at Twitch
Megan TalleyMegan Talley
Twitch Streamer at TwitchTwitch Streamer at Twitch
Opeyemi AsemotaOpeyemi Asemota
Commercial Account Manager at Just ClearCommercial Account Manager at Just Clear