Summary
Overview
Work history
Education
Skills
Certification
Interests
Timeline
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Bea Elliott

Sunningdale,Windsor and Maidenhead

Summary

Positive and results-driven professional with a confident and committed approach to work. Demonstrates excellent customer service and communication skills, with a proven ability to consistently exceed KPI goals. Adept at client management, and winning business.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Account Manager

Hitched
London
04.2024 - Current
  • Highest billing Account Manager in the UK within only 9 months, generating £1.2m+ in my first year.
  • Selected as the Top Performer for Hitched UK in 2024.
  • Exceeded annual target by £70k, alongside consistently surpassing productivity KPIs such as discovery calls (40+ dials per day), minutes on the phone (120+) etc.
  • Built and nurtured strong vendor relationships, driving investment and platform exposure - resulting in 90% repeat business.
  • Skilled negotiator, adept at handling objections while maintaining a positive approach.
  • Highly organised with strong time management, averaging 5 meetings per day to balance client acquisition and relationship management.
  • Confident in data interpretation, identifying areas for improvement to drive performance and growth.
  • Led team training sessions for both experienced and new employees, encouraging continuous development.
  • Monitored competitor activity to maintain a competitive edge in the market.

Senior Sales Negotiator

Knight Frank LLP
Beaconsfield, Buckinghamshire
07.2023 - 04.2024
  • Pitching independently for business on houses over £1m.
  • Agreeing sales for six properties within my first two months.
  • Delivered exceptional customer service to all parties throughout the conveyancing process.
  • Professionally handled incoming enquiries and qualified applicants on budget and location.
  • Represented Knight Frank at local schools career events.

Associate Senior Lettings Negotiator

Savills
Mayfair, London
01.2020 - 07.2023

Sales & Performance

  • 2021 billings: £331,000 vs. £250,000 target, exceeding by 32%.
  • 2022 billings: £414,530 vs. £275,000 target, exceeding by 50%.
  • Top three highest billing Prime Central London Lettings Negotiator in 2020 & 2021.
  • Highest billing Lettings Negotiator in North and Prime Central London for 2022.
  • Billed £81,401 with 9 deals in the first month at the Mayfair office.
  • Lettings properties up to £5,000 per week.
  • Consistently exceeded monthly targets since joining Savills in 2020.
  • Second highest Negotiator viewing numbers of 2022.


Client Relationships & Service

  • Earned 26 5* Google Reviews.
  • Built long-lasting relationships with clients and tenants, driving repeat business.
  • Point of contact for clients during manager's absence.
  • Represented the office in Head of Department meetings.
  • Maintained up-to-date knowledge of current market trends.


Leadership & Mentoring

  • Trained five new joiners over 2 years, three of whom became Negotiators, two Client Support Staff.
  • Mentor for another Negotiator.
  • Presented three times at London Lettings meetings, sharing best practices with colleagues.


Organisation & Time Management

  • Highly organised, managing diary and paperwork with attention to detail.
  • Independently managed deals from viewings to move-in, taking full ownership.


Career Development & Recognition

  • Promoted to Associate in July 2022.

Education

BSc (Hons) - Criminology and Sociology

Oxford Brookes University

A-Levels -

St Edwards School

GCSEs -

St Catherine's School

Skills

  • Confident & enthusiastic approach to work
  • Excellent customer service & communication skills
  • Ability to work on own initiative as well as part of a team
  • Proficient in Microsoft Office
  • Exceed KPI goals
  • Client management with positive feedback
  • Pitching and winning business
  • Leadership to team members


Certification

  • ARLA Qualified.
  • Car owner with full clean UK driving license.
  • Silver Award for Duke of Edinburgh Scheme.
  • First Aid Qualified.

Interests

  • Acting - Drama Scholar. Achieved LAMDA gold certificate with distinction.
  • Skiing - Thoroughly enjoyed skiing since I was 3.
  • Yoga & Pilates.

Timeline

Account Manager

Hitched
04.2024 - Current

Senior Sales Negotiator

Knight Frank LLP
07.2023 - 04.2024

Associate Senior Lettings Negotiator

Savills
01.2020 - 07.2023

BSc (Hons) - Criminology and Sociology

Oxford Brookes University

A-Levels -

St Edwards School

GCSEs -

St Catherine's School
Bea Elliott