Rameez Shaikh
Bury,Greater Manchester
Summary
A highly motivated, adaptable and hardworking professional with a strong combination of experience in healthcare support, social media marketing, business and customer service. Currently working as a Band 3 Healthcare Support Worker within a hospital environment, providing high-quality patient support while maintaining dignity, confidentiality, safety and professional standards. Alongside my healthcare role, I work voluntarily as an SMM Executive, supporting social media management, digital marketing and communication activities.
I hold an MSc in Marketing from Leeds Beckett University, a BA (Hons) in Business from Leeds Beckett University, and an HND from Bradford College. I have also completed NHS Care Support Worker training/certification, strengthening my understanding of patient care, safeguarding, teamwork and working within a professional healthcare environment.
My diverse professional and academic background has enabled me to develop excellent communication, interpersonal, organisational, leadership, teamwork and problem-solving skills. I am confident working independently as well as collaboratively within multidisciplinary teams and am able to remain calm, professional and organised in busy working environments.
I am committed to continuous professional development and bringing a positive, reliable and professional approach to every role. I am particularly keen to utilise my combined healthcare, marketing and business knowledge to contribute effectively to an organisation while continuing to develop my career and skills.
Overview
3
3
Languages
1
1
Certification
16
16
years of professional experience
Work History
Social Media Marketing Executive (Hybrid)
UmbrellaOne.co.uk
Manchester, Greater Manchester
01.2025 - Current
- Managed social media platforms, enhancing online presence and engaging with a diverse customer base.
- Utilised social media platforms like Facebook, Instagram, and YouTube to enhance visibility of products and events.
- Maximised outreach by implementing marketing strategies to grow customer base.
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Analysed market trends and customer feedback to recommend product positioning and pricing strategies.
- Implemented marketing plans for new product launches, working closely with product team to meet key milestones and deadlines.
- Coordinated with sales teams to create promotional materials and sales collateral tailored to target audiences.
- Created sales strategies to promote advertising offerings and motivate larger deals.
- Built new business partnerships to drive customer acquisition and generate revenue.
- Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
- Prepared detailed marketing forecasts on daily, weekly and quarterly a basis.
- Coordinated with design, project management and production teams to deliver timely support to planned campaigns.
Healthcare Support Worker/ Healthcare Assistant
Fairfield General Hospital
Bury
12.2022 - Current
- Successfully Completed Courses / Certificates:
- NHS|CSTF| Safeguarding Adults - Level 2 - 3 Years
- NHS|CSTF| Safeguarding Children - Level 2 - 3 Years
- NHS|CSTF| Moving and Handling - Level 2 - 2 Years
- NHS|CSTF| Infection Prevention and Control - Level 2 - 1 Years
- NHS|CSTF| Adult Basic Life Support - Level 2 - 1 Years
- NHS|CSTF| Resuscitation - Level 2 - 3 Years
- NHS|CSTF| Infection Prevention and Control - Level 1 - 3 Years
- NHS|CSTF| Moving and Handling - Level 1 - 3 Years
- NHS|CSTF| Safeguarding Adults - Level 1 - 3 Years
- NHS|CSTF| Safeguarding Children - Level 1 - 3 Years
- NHS|CSTF| Resuscitation - Level 1 - 3 Years
- NHS|CSTF| NHS Conflict Resolution (England) - 3 Years
- NHS|CSTF| Equality, Diversity and Human Rights - 3 Years
- NHS|CSTF| Health, Safety and Welfare - 3 Years
- NHS|CSTF| Preventing Radicalisation - Basic Prevent Awareness - 3 Years
- NHS|MAND| Preventing Falls - 2 Years
- NHS|CSTF| Fire Safety - 2 Years
- NHS|MAND| Anaphylaxis - 1 Year
- NHS|MAND| Aseptic Non Touch Technique - 1 Year
- NHS|CSTF| Information Governance and Data Security - 1 Year
- NHS|MAND| The Oliver McGowan Mandatory Training on NHS
- NHS|CSTF| Learning Disability and Autism Part 1 E-learning
- Completed corporate induction training, gaining knowledge of organisational policies and procedures.
- LOCAL| Hand washing Technique
- LOCAL| Falls Awareness
- LOCAL| Sepsis
- LOCAL| ANTT Competency Assessment
- LOCAL| Blood Transfusion - Theory
- LOCAL| Blood Transfusion Competence Training
- LOCAL| Fire - Evacuation
- NHS
Customer Service Assistant (CSA)
Euro Garage
08.2022 - 02.2023
- Completed courses and certifications to deepen professional knowledge in customer service.
- Completed UK PFS Competent Persons Introduction Module to align with industry standards and enhance service delivery.
- Completed UK GDPR Introduction to understand data protection regulations.
- Participated in UK GDPR and You to learn about compliance responsibilities.
- Acquired knowledge on UK age-restricted sales to ensure compliance.
- Completed UK ALL Essentials Phishing training to recognise email threats.
- Learned about UK All New Policy to stay updated on organisational guidelines.
- Completed UK Competent Person Assisted Delivery (New) training for delivery protocols.
- Studied UK Competent Person Unassisted Delivery (New) to master solo delivery techniques.
- Participated in UK Modern Slavery training to understand prevention measures.
- Studied UK PFS Esso Loyalty App 2019 to improve understanding of customer engagement strategies and enhance customer interactions.
- Completed UK Unassisted Deliveries Knowledge Check to assess delivery understanding.
- Studied UK Unassisted Deliveries Module to learn delivery processes.
- Engaged in Motorway PFS (MOTO01) training to understand motorway operations.
Night Porter / Night Auditor
Didsbury Park Hotels Ltd
Manchester
02.2022 - 11.2022
- As Night Porter, I do offer demonstrate a high level of customer service at all times, night-hour assistance, including luggage handling and package deliveries, to guests in order to create an exceptional experience from check-in through check-out.
- Achieve positive outcomes from Guest queries in a timely and efficient manner, also assist Guests with luggage and other requests, as necessary, deliver guest mail, newspapers and express check out bills to rooms.
- Successfully Completed Courses/Certificates:
- The Hotel Fire Procedures
- The Hotel and Company Security Procedures
- The Hotel Health and Safety Policy and Procedures
- The Hotel facilities and attractions
- Current Licensing regulations (Food and Beverage Service department)
- Methods of payment accepted by the Company
- Hotel operation standards and department procedures
- Report anything considered a health and safety hazard
- Prevent abuse and/or destruction of hotel property
- Be flexible at all times in order to cover the unexpected needs of the Hotel and outlets
- Responsible for looking after Hotel property at all times
- Ensure safety and hygiene standards are met
- Bar duties - opening/closing, serving drinks and restocking
- Preparation of the breakfast bar and service Completion of the duties checklist
- Security of hotel, floor checks and monitoring of CCTV
- Running Night Audit
- Basic First Aid Awareness
- Fire Safety (HA008)
- COSHH (HA003)
- GDPR (HA011)
- Manchester
Sr. Manager (Marketing)
AIB GLOBAL
05.2017 - 01.2022
- Responsibilities:
- Been a marketing manager I do manage a company's digital and traditional marketing and day to day's affairs.
- I have to determine and implementing policies and making decisions.
- Be prepare and filling statutory or advertisement documents with the Companies office or other agencies.
- I have to participate in board meetings to enable the board reach these decision and make sure that the company's marketing obligations are fulfilled.
- Keep an eyes on company's departments which include Sales, Promotions and digital marketing.
- Keep upload the company's social Media accounts and different strategies.
- (Pak)
Administrator
IBS UK LTD
03.2011 - 07.2016
- Responsibilities:
- Developing a marketing team to implement strategy & delivering on objectives.
- Design, implement & facilitate an effective national & international marketing strategy.
- Carrying out effective research & intelligence into competitor products & other trends.
- Manage daily activities with PR, press and marketing communication agencies.
- Develop partnership & relationship with third parties to meet strategic objectives.
- Identifying key marketing opportunities & making sure that campaigns run to deadline and on budget.
- (UK)
MARKETING AMBASSADOR
Leeds Beckett University
08.2014 - 07.2015
- Responsibilities include represents the University at internal and external events to potential students and their guardians.
- Events include Open Days, Applicant Days, school and College visits and careers events.
- (England)
Education
Master of Science(MSc) - Marketing
Leeds Beckett University
England, U.K02-2016
Bachelor of Commerce (BCOM) (2 Yrs.) -
University of Sindh
Pakistan03-2006
Higher National Diploma (HND 2 Years) - Business Studies
Bradford College
England, U.K.12-2012
Bachelor of Arts - Business Administration
Leeds Beckett University
England, U.K02-2014
NVQ Level 2 - Care Certificate (Level 2)
Nothern Care Alliance NHS Foundation Tust
Bury, Greater Manchester01-2023
Diploma in Information Technology (One Year) - Information Technology
Eaton, House of Information Technology
Pakistan01-2001
Skills
- Digital marketing
- Social media marketing
- Social media advertising
- Market analysis
- Market research
- Advertising strategies
- Brand management
- Customer relationship management
- Email Marketing
- Marketing and sales strategies
- Sales forecasting
- Sales promotions
- Business development
- Strategic planning
- Project management
- Project Management skills
- Creative problem solving
- Organisational skills
- Time management
- Team player
- Presentation
- Analytical skills
- Relationship management
- Email Marketing
Languages
English
Urdu
Hindi
Certification
- Understanding Your Role Safeguarding Children
- Your Personal Development
- Duty of Care
- Equality and Diversity
- Work in Person-Centred Way
- Communication
- Privacy and Dignity
- Fluids and Nutrition
- Awareness of Mental Health, Dementia and Learning Disability
- Safeguarding Adults
- Safeguarding Children
- Basic Life Support
- Health and Safety
- Handling Information
- Infection Prevention and Control
Reference
- I will provide personal and professional reference up on request
Timeline
Social Media Marketing Executive (Hybrid)
UmbrellaOne.co.uk
01.2025 - Current
Healthcare Support Worker/ Healthcare Assistant
Fairfield General Hospital
12.2022 - Current
Customer Service Assistant (CSA)
Euro Garage
08.2022 - 02.2023
Night Porter / Night Auditor
Didsbury Park Hotels Ltd
02.2022 - 11.2022
Sr. Manager (Marketing)
AIB GLOBAL
05.2017 - 01.2022
MARKETING AMBASSADOR
Leeds Beckett University
08.2014 - 07.2015
Administrator
IBS UK LTD
03.2011 - 07.2016
Master of Science(MSc) - Marketing
Leeds Beckett University
Bachelor of Commerce (BCOM) (2 Yrs.) -
University of Sindh
Higher National Diploma (HND 2 Years) - Business Studies
Bradford College
Bachelor of Arts - Business Administration
Leeds Beckett University
Diploma in Information Technology (One Year) - Information Technology
Eaton, House of Information Technology
NVQ Level 2 - Care Certificate (Level 2)
Nothern Care Alliance NHS Foundation Tust