BATHABILE DUBE
Area Manager
Luton
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 3 years of management performance.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Area Manager II
Amazon Logistics
04.2023 - Current
- Managing a team 123, including 3 operational supervisors
- Working in a XL sites using increased automation (ASL and ADTA)
- Responsible for Sortation, processing between 60K- 80K
- Processed 100K during Prime with highest Oversize % recorded 21% vs BM of below 5%
- Reduced FPY from 5.7K DPMO vs BM 4.5K DPMO
- Tacking OV over NON-OV the stations biggest bucket affecting compliance
- Increased SC from 99.93% average to 99.96% above the BM of 99.95%
- Increased re-pack rate from the second worst performing site in the region averaging below 40% to averaging above 85%
- Increased damages before Induct from the second worst performing site to reaching BM of 60%, NS team at DHA1 being called out as the best in class in London and SE area
- Voted Manager of the Month (August) in an XL site with 14+ managers (L7- L4)
Shift Manager
Amazon Logistics
09.2022 - 05.2023
- Managing a team of 120, including 2 operational supervisors, 1 operation assistant and associates
- Working in a XL site, 3rd largest volumes processed WW
- Responsible for Load out/Dispatch processing between 65K- 80K, averaging 250 – 300 routes (excluding Prime and Peak volumes)
- Highest volume processed during Prime 2022 92K highest in the EU and 123K for Peak 2022
- Reduced personal Safety Leadership Index (SLI) from 23% (June) to 4% (Dec) unfavorable (BM > 5%)
- Achieved through conducting roundtable, focus groups and engaging with the SA and the leadership team on a 1:1 basis
- Reduced site SLI from 14% unfavorable (May) to 10% unfavorable (Dec)
- Achieved through identifying the managers who had high SLI scores and conducting 1:1’s and collaborated with them to create a plan
- Increased SSP Picklist Compliance from 99.92% (BM
- Achieved this through increasing the number of quality sweepers to reduce shipments left behinds
- Coached SA not to mark parcels as missing or damaged to pick and stage the shipments
- Successfully increased OTD from 96.65% vs BM 99% (March) to 99% (Dec)
- Achieved though conducting 1:1’s with OSM to reduce the number of late DA, DD the data and sending emails regarding the late DA
- Asking OSM for action plans to mitigate OTD
- Point of contact for (POC) DEI initiatives for the site, which has had a positive impact on my personal Connections Inclusion scores of 0% unfavorable (Dec) (100% favorable)
- POC for Black history month for the site
- Actively liaised with central team to organize all the activities on site.
Shift Manager
Amazon Logistics
11.2021 - 03.2022
- Managing a team of 11, including 2 Operations Supervisors, an Operational Assistant and 8 Associates
- Successfully achieved 99.65% delivery success against the benchmark (BM) target
- Achieved 0 parcels missing’s from 35000 shipments deployed to customers
- Achieved by conducting Flow meetings and 1:1’s with On-site Managers
- Achieved 0 DPMO from BM >200 DPMO for the EAST
- Reduced Safety Leadership Index (SLI) for the worst performing shift in DS
- SLI reduced from 25% unfavorable to 0% unfavourable (BM of > 5% unfavorable) best result for RTS and DS
- Implemented SLI ambassadors, 1:1’s and focus groups, analyzed the data, and conducted trend analysis
- Successfully achieved 99.3% estimated arrival date (EAD/DEA), in the East against BM
- Achieved through reducing damages & missing shipments through liaising with NS and reducing bulk outs from AM shift
- Reducing damages OOR from PM shift.
Education
Bachelor of Science - Business And Management
Royal Holloway University, London
Egham 05.2017 - 09.2020
A-Levels -
Luton Sixth Form College
Luton 09.2004 - 06.2007
Skills
Operations Management
Controlling Costs
Supply Chain Management
Business Development and Planning
Relationship Building and Management
Process Improvement
Lean Manufacturing
Certification
Agile PM Foundation and Practitioner, APMG, 2023, 2028
Timeline
Area Manager II
Amazon Logistics
04.2023 - Current
Shift Manager
Amazon Logistics
09.2022 - 05.2023
Shift Manager
Amazon Logistics
11.2021 - 03.2022
Bachelor of Science - Business And Management
Royal Holloway University, London
05.2017 - 09.2020
A-Levels -
Luton Sixth Form College
09.2004 - 06.2007