Bassey Ezinwa Njoku

Detail-oriented, personable and results driven professional with strong problem-solving abilities and exceptional verbal and written communication skills. Proven success in handling customer issues and and resolving customer complaints. Demonstrates proficiency in Microsoft Office, alongside a keen attention to detail and empathetic listening skills. Committed to leveraging these competencies to deliver outstanding customer service and improving customer satisfaction and foster effective collaboration in professional environments.

• Influencing and negotiation skills
• Personal productivity and performance management essentials
• Team building skills
• Business etiquette and report writing strategy
• Presentation and communication skills
• Customer service excellence
• Bottle Neck analysis