BASKARAN VELSAMY

Achievement: Initially joined as an agency worker and successfully transitioned to a permanent GXO contract employee in 5 months due to strong performance.

Responsibilities as a reach truck operator:

Pre-Use Checks & Safety: Conducted thorough pre-use checks on the reach truck to ensure safety and operational readiness before starting work.

System Login & Task Management: Logged into the truck's system to receive task assignments for either Putaway or Replenishment, ensuring accurate processing of stock movements.

Replenishment Operations: Efficiently carried out replenishment tasks, following system instructions to locate and transport pallets from designated storage areas (B to F) to maintain stock levels and minimize downtime for pickers.

Putaway Operations: Responsible for the safe and accurate storage of incoming stock into their respective locations within the warehouse, ensuring proper placement and inventory organization.

Warehouse Navigation & Safety: Maneuvered the reach truck with caution and precision, ensuring safety in a high-traffic environment with other operatives using trucks and pallet trucks.

Efficiency & Speed: Replenished stock locations quickly and safely to ensure smooth operations and prevent disruptions to the picking process.

Responsibilities as a Picker:

Pallet Truck Operations : Trained and proficient in operating Powered Pallet Trucks (PPT) for stock picking. Conducted routine pre-use checks to ensure equipment safety and operational efficiency.

Stock Picking & Order Fulfillment: Logged into handheld devices to scan and retrieve orders, ensuring accuracy in the selection of paint products in various quantities. Safely stacked products on pallets to maintain inventory organization.

Quality Control & Accuracy: Ensured all products were picked and stacked correctly, adhering to company standards and safety protocols. Verified the correct placement and quantity of items for each order.

Packaging & Safety : Managed the safe placement of completed pallets into wrapping machines to ensure secure packaging.

Efficiency & Target Achievement: Consistently met daily picking targets through efficient time management, attention to detail, and teamwork.

Parcel Sorting & Organization: Responsible for picking parcels from the conveyor belt and placing them into designated, coded boxes based on their respective categories, ensuring efficient sorting.

Conveyor Belt Management: Pushed parcels from the conveyor belt to appropriate locations, maintaining a smooth flow of operations and reducing delays.

Scanning & Inventory Management: Utilized handheld scanning devices to scan parcels and ensure accurate tracking before placing them into delivery bags for dispatch.

Delivery Preparation & Trolley Management: Coordinated the placement of delivery trolleys in designated areas, ensuring they were properly organized for delivery drivers to collect and transport parcels efficiently.

Efficiency & Accuracy: Ensured timely completion of tasks while adhering to Amazon's high standards of accuracy, safety, and productivity.

Stock Documentation & Inventory Management: Responsible for handling all paperwork related to stock and loading activities, ensuring accurate and up-to-date records.

Stock Verification & Quality Control: Conducted thorough checks on stock to identify any missing items or breakages. Immediately reported discrepancies and coordinated for replacement to maintain inventory accuracy.

Loading & Stock Movement : Assisted the loader in loading stock, ensuring all items were properly arranged and securely placed. Operated pallet trucks safely to move stock around the warehouse, maintaining organization.

Client-Specific Loading Requirements: Ensured loading procedures aligned with client requirements, accurately stacking products in the truck to maximize space and ensure safe transportation.

Adherence to Loading Plans: Strictly followed the loading instructions provided by the driver, ensuring proper stock placement and compliance with delivery schedules.

Testing Support & Coordination: Assisted in the delivery of testing services for members of the public at the regional test site, ensuring efficient and timely processing of tests.

Team Collaboration: Worked closely with a team of multi-skilled Site Operatives to ensure smooth site operations and a high standard of service delivery.

Test Sample Handling & Labeling: Supported the preparation and accurate labeling of test samples, maintaining strict adherence to safety protocols and procedures.

PPE Distribution & Safety: Distributed personal protective equipment (PPE) to individuals and ensured compliance with safety guidelines, maintaining a safe environment for both staff and visitors.

Sample Management: Oversaw the safe movement and tracking of test samples throughout the process, ensuring integrity and security during each transition until final collection.

Patient Interaction & Empathy: Collected test samples from individuals in a professional, trustworthy, and empathetic manner, ensuring a positive experience and adherence to safety standards.

• Target Achievement: Consistently achieved monthly sales targets across all categories, including both Secondary and Primary sales, demonstrating strong performance and goal orientation.
• Product Sales: Managed the sales of data cards, SIM cards, and DTH services, ensuring product availability and meeting customer demand.
• Product Placement: Responsible for the strategic placement of SIM cards, data cards, and DTH products in required retail outlets, optimizing product visibility and sales opportunities.
• Sales Acquisition & Growth: Focused on increasing the acquisition of SIM cards, data cards, and DTH services, implementing effective strategies to drive customer acquisition and expand the customer base.

• Target Achievement: Consistently met and exceeded monthly sales targets across all categories, including both Secondary and Primary sales, contributing to overall business growth.
• Product Sales & Activation: Managed the sales of CDMA mobiles, data cards, and GSM activations, ensuring products were effectively marketed and customer needs were met.
• Product Placement: Oversaw the strategic placement of mobile phones and data cards in designated outlets, ensuring proper visibility and accessibility for customers.
• Sales Acquisition & Growth: Focused on increasing the acquisition of CDMA mobiles, data cards, and GSM SIM cards, implementing sales strategies to drive customer acquisition and enhance market presence.

• Target Achievement: Consistently achieved monthly targets across all categories, including both Secondary and Primary sales, ensuring alignment with company goals and objectives.
• Team Performance Monitoring: Monitored the performance of Retail Sales Executives (RSEs) and implemented corrective actions as needed to ensure team performance met sales targets and standards.
• Outlet Expansion & Activation: Responsible for the identification and activation of new retail outlets, expanding the brand's reach and market presence.
• Retailer Relationship Management: Maintained strong relationships with retailers, providing ongoing support and fostering long-term partnerships to ensure continued product sales and brand loyalty.