Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Basil Benny

Croydon

Summary

A highly energetic and customer-oriented professional with a Master of Business Administration in Data Analytics and a proven track record of delivering exceptional customer service. Possessing strong communication, interpersonal, and organizational skills, with demonstrated experience in front desk operations, problem resolution, and administrative tasks. Adept at managing customer inquiries, processing transactions, and ensuring seamless daily operations. Known for a keen attention to detail and the ability to multitask in fast-paced environments, with experience in hospitality and reception roles.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front of House Team Member

Wagamama
2024.10 - Current
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Collaborating with other team members to ensure smooth operations.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.

Production Operative

Simply Lunch
2024.09 - 2024.10

• Communicated effectively with supervisors and colleagues, addressing issues promptly.

• Collaborated with team members to ensure smooth workflows.

• Demonstrated strong organizational skills in tracking daily activities.

Team Member

Pret A Manger
2024.03 - 2024.05

• Delivered excellent customer service, addressing inquiries and resolving issues.

• Contributed to maintaining a welcoming and positive environment.

• Worked closely with team members to ensure seamless operations.

Education

MBA - Data Analytics

University of Hertfordshire
Hatfield, United Kingdom
2024-01

Bachelor In Commerce - Taxation

Mar Athanasius Collage
Kothamangalam, INDIA
2020-05

Skills

  • Communication
  • Problem-solving aptitude
  • Decision-making
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Self motivation

Certification

Microsoft Excel, QuickBooks

Timeline

Front of House Team Member

Wagamama
2024.10 - Current

Production Operative

Simply Lunch
2024.09 - 2024.10

Team Member

Pret A Manger
2024.03 - 2024.05

MBA - Data Analytics

University of Hertfordshire

Bachelor In Commerce - Taxation

Mar Athanasius Collage
Basil Benny