Bas Peters
Littleport,Cambridgeshire
Summary
Customer-focused cashier with experience in managing high-volume transactions and resolving customer concerns. Proven ability to lead teams and enhance sales through effective communication. Seeking a dynamic role to utilise strong organisational skills and commitment to customer satisfaction.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Senior cashier
Scudamore's Punt Company
Cambridge, Cambridgeshire
2023.02 - Current
- Supported a team of over 15 staff, fostering teamwork and collaboration during busy periods.
- Utilised upselling techniques to enhance customer purchases to contribute to overall sales.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
- Assisted in training new staff, promoting a supportive work environment.
Waiter
Arbuckles
Ely, Cambridgeshire
2018.10 - 2019.02
- Delivered excellent customer service through friendly and polite interaction.
- Helped reduce waiting times by swiftly clearing tables after use.
- Remained calm under pressure, ensuring better performance during peak hours.
- Communicated efficiently with fellow team members, fostering harmonious working environment.
Education
A-Levels -
Long Road Sixth Form College
Cambridge, Cambridgeshire 2018.09 - 2020.07
Bachelor of Arts - History
University of East Anglia
Norwich, England 2020.09 - 2023.07
Skills
- First aid trained in work place
- Customer service
- Team leadership
- Communication
- Sales techniques
- Time management
- Problem-solving
Timeline
Senior cashier
Scudamore's Punt Company
2023.02 - Current
Bachelor of Arts - History
University of East Anglia
2020.09 - 2023.07
Waiter
Arbuckles
2018.10 - 2019.02
A-Levels -
Long Road Sixth Form College
2018.09 - 2020.07