BARUWA OLADEJI WAHEED
Leicester
Summary
I am a trained health care assistant and support worker with different training certification that enhanced my knowledge in care service and Public health support. over 1 years in voluntary care and support role I have gained experience in providing care for individauls with cultral diffrences providing adequate suppport to the wellbeing and care of my client. I am an outstanding team player and passionate about delivering the highest level of overall care satisfaction and general service delivery. Exudes exemplary independent judgment and deliver superior customer service with critical thinking abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Support Worker/Customer Service (Voluntary on Part-Time)
AKOD PHARMACY AND CARE CLINIC
06.2023 - 12.2024
- Assist elderly individuals with daily living activities care support
- Assisting in creating meal schedule for elderly work in patient
- Provide assistance to individuals with disabilities when visiting the clinic
- Maintaining good customer services relationship with client
- Identify the customer's needs, clarify information, research issues, and provide solutions in a timely manner
- Help client with personal care, medication management
- Maintaining records, telephonic communications and interactions
- Offer emotional support, counseling, and guidance
- Listen, assess, and understand client needs and questions using a consultative approach
Community Care/Awareness Officer (CDS)
National Drug Law Enforcement Agency (NDLEA)
06.2010 - 03.2011
- Organizing and carrying out care and awareness on drug abuse
- Assist individuals and communities on the need to adopt healthy behaviors
- Implementing drug prevention and awareness programs in schools
- Increase awareness and knowledge of the potential health, social and legal consequences of illicit drug use
- Counselling on drug abuse
- Showing Care and Empathy to drug addicted individual
Social Studies
NEW FOUNDATION SECONDARY SCHOOL (NYSC)
03.2010 - 03.2011
- Teaches chemistry, health education and social studies
- Coordinate exams
- In charge of all school social activities
- Counselling of student on area of academic pursuit
- In charge of school first aid treatment
- Care giver for young teenagers
Education
Bachelor Of Science - Industrial Chemistry
Olabisi Onabanjo University
Post-graduate - Public Administration
National Open University Of Nigeria
Msc - Data Analytics
De-Montfort University
02.2025
WASSCE - Secondary School Certificate
12.2003
Skills
- Patience
- Human Relations
- Driving
- Maintaining Data Privacy
- Team Player
- Strategic planning
- Project Management
- Facility Management
- Adult Care/ Child Care
- Customer Relationship
- Empathy
- Digital Marketing
- Computer Literacy
- Business Development
- Proficient In communication
Certification
- Diploma in Caregiving
- Health and Safety Certificate
- Health and Social Care Certificate (Becoming a Care Assistant)
- Care Certificate (Standards 1 to 15)
- Dementia Level 1
- Safeguarding Adult
- Workplace First Aid: Treating Minor Injuries at Work
- Conflict Resolution and Complaints Handling
- Safeguarding Children (Child Protection)
- Infection Prevention and Control (Level 2)
- Building Mental Health Resilience
- Crisis Management
Values And Behaviours
- Good at working with others
- Committed to quality care and improving lives
- Respecting people's right to make their own choices and decisions
- Paying full attention to details
- Committed to working as part of a team
- Spending time listening to people to get to know them and their needs
- Effective communication (Speaks fluent English)
- Maintains safe and clean working environment by complying with procedures
- Ability to remain calm under pressure, perform necessary tasks quickly and correctly and make difficult decisions swiftly in emergency situations
- Excellent leadership, management, interpersonal and negotiation skills
Commendations
National Drug Law Enforcement Agency (NDLEA), Campaign against drug abuse, Community service on drug addiction
Timeline
Support Worker/Customer Service (Voluntary on Part-Time)
AKOD PHARMACY AND CARE CLINIC
06.2023 - 12.2024
Community Care/Awareness Officer (CDS)
National Drug Law Enforcement Agency (NDLEA)
06.2010 - 03.2011
Social Studies
NEW FOUNDATION SECONDARY SCHOOL (NYSC)
03.2010 - 03.2011
Post-graduate - Public Administration
National Open University Of Nigeria
Msc - Data Analytics
De-Montfort University
WASSCE - Secondary School Certificate
Bachelor Of Science - Industrial Chemistry
Olabisi Onabanjo University
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