Barry Mason
Bishops Cleeve,Gloucestershire
Summary
Business Graduate with 18 years experience as a Bar Restaurant & General manager & 5 years experience in Application Development.
Overview
28
28
years of professional experience
Work History
Deputy General Manager
Hilton Puckrup Hall
2024.08 - Current
- Delivered record breaking year on year budget delivering 6.1 million top line sales 150k over budget on GOP and 250k over budget on EBITDA
- Managed daily hotel operations, overseeing a team of 100+ to ensure smooth service delivery.
- Improved Health and Safety score from 80% to 92%
- Team retention and GTMS survey above target
- Collected and analysed customer feedback, leading to actionable insights that enhanced satisfaction levels.
- Led Blue Energy Committee, coordinating community roles and charity initiatives to promote sustainability and engagement.
General Manager
Butcombe Brewery
Beckford
2021.03 - 2024.08
- Achieved £1.16m turnover, resulting in £183k EBITDA
- Expanded events business by utilising function room and on-site marquee
- Launched business after full refurbishment of rooms and pub
- Full day to day running of twelve bedroom hotel bar and restaurant
- Employed trained and developed team of 28 for launch
- In the company’s top 5 sites for reputation and review process process since launch
- Obtained 5 star EHO award and 92 % with company internal surefoot assessment.
- Established corporate rooms and events partnerships with local firms
- Organised company parties for the past two years
General Manager
Fullers Smith and Turner
Woodstock
2019.07 - 2021.03
- Managed a team of 26 employees, overseeing recruitment and training processes. and turning over 1.3 million a year
- Achieved highest weekly sales, increasing from £34k to £36.5k through targeted marketing strategies
- Improved audit scores from below 80% to above 90%
- Developed corporate room trade, increasing room turnover by 6%
- Developed private room hire trade with local business
- Full day to day responsibility of 15 bedroom hotel, bar and restaurant
General Manager
Brewhouse and Kitchen
Cheltenham
2018.09 - 2019.07
- Managed a team of 30 employees and turning over 1.6 million a year
- Oversaw daily operations of second busiest site, ensuring optimal performance and service delivery
- Achieved performance bonus in December despite tough trading conditions during peak week
- Secured two new business accounts for the business within the first three months
- Within first three months brought liquor and food gp’s, wages back in line with budget
- Collaborated with head brewer to generate new business leads for in-house beer sales
General Manager
Youngs Brewery PLC
Stow
2015.03 - 2018.08
- Achieved bottom line EBITA of over 250K last two years by delivering all KPIs
- Oversaw 20 staff, achieving annual turnover of £1.1 million
- Managed daily operations of The Pub and 13 rooms across two sites
- Top of the company’s review pro process measuring customer satisfaction via online reviews, including tripadvisor and booking.com
- Fully responsible for all areas of Health and safety across both sites working with internal auditors PSN
- Directed reopening of The Alexander Pope following £500,000 refurbishment
- Work closely with operations manager, operations director, divisional chefs and revenue manger to develop excellent end product
- Runner up for Hotel Manager of the year in my first year with the company
- Engaged in training for an operational role to enhance skills and knowledge
- Fully competent in use of Opera, Clarity and ABS systems.
Owner
Malvern View
2013.08 - 2015.03
- Oversaw daily operations of family business, maintaining efficiency and customer satisfaction.
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Controlled expenses and allocated financial resources to reach budget goals.
- Built successful business culture focused on performance optimisation and goal attainment.
General Manager
Splash Inns Ltd
2012.03 - 2013.08
- Launch and run the cherry tree inn pub and rooms Stoke Row
- Managed Little Angel pub Henley on Thames during peak season to optimise operations and service
- Working directly with the owner to manage two sites
- Deliver weekly gross profit reports to management, ensuring staff costs remained within expected levels
- Work closely with Head Chefs and other Managers within the group to deliver companies overall goals
- Input marketing and promotional plans across both sites
- Developed working relationships with local schools and community to enhance engagement and support
Owner manager
Malvern View
2009.05 - 2012.05
- Grew business from zero to £250k turnover in under two years
- Managed day-to-day operations of front of house and a 30-cover restaurant.
- Directed all areas of marketing, design, and launch for Malvern View.
- Menu Planning and design working closely with local suppliers and head chef
- Managed ordering and stock control to maintain inventory levels.
- Cultivated strong relationships with local business partners and customers to enhance community engagement
- Featured in Michelin guide for two years running
Owner Manager
The Two Brewers
2003.10 - 2009.05
- Managed day-to-day operations of a busy bar and restaurant.
- Handled hiring and training of all front of house staff to meet high standards.
- Building long and established relationships with regular customers and suppliers
- Ordered and monitored stock levels to optimise cash flow and gross profit.
- Collaborated with Enterprise Inns to foster strong tenant-landlord relationships.
- Achieved peak turnover of £800,000 for the business.
Analyst Programmer
Tesco LTD
2002.03 - 2003.09
- Member of Delivery Centre hub and support team with responsibility for on call support and specifying, developing and testing enhancements.
- Produce estimates, documentation, unit and link test plans
- Carry out audits of other team members’ code, test plans and results.
Analyst Programmer
AXA Sunlife
1998.10 - 2002.03
- Responsibility for daily batch runs and analysing integrity errors
- Responsible for Commission settlement run (2nd most crucial run after payroll)
- Team representative for Intermediary Unique Reference Involving project management
- Data analysis, modelling, producing functional specification, work distribution, coding, testing, reviewing code and implementation.
- Experience of structured system development in a client development environment for Premium Collection and Commission Functional Teams.
Education
HND - Business & Finance
Southampton Institute
1996-01
BTEC - Business & Finance
Henley Business School
Oxon1995-01
GCSE -
The High Wycombe Royal Grammar School
High Wycombe1993-01
Skills
- Employee training and development
- Strategic planning and execution
- Client relations and engagement
- Leadership and team management
- Operational efficiency and management
- KPI tracking and analysis
- Customer relationship management
- Budgeting and financial oversight
- Event planning and coordination
- Revenue optimization strategies
- Health and safety compliance
Custom
Extensive real-life business experience with IBM-compatible mainframe computers., Fully conversant with; DOS, MS Windows, MS Word, MS Excel, MS PowerPoint, Sage, Clarity, Opera, Avon Data, Micros, Zonal, Hard working, reliable and trustworthy., Adaptable, open minded and capable of succeeding, given any opportunity., Outgoing personality and the ability to get along with people of all walks of life., Ambitious and determined to succeed., Keen squash player, Enjoy running and walking in the Cotswold Hills, Gained level one coaching badge in rugby, 1993, Captain of the Royal Grammar School Athletics and Rugby Teams, 1992, Represented England under 16 at Rugby, 1996, Represented Bucks at Rugby, Athletics and Football, 1995, Awarded the county badge for achievements in Rugby
Timeline
Deputy General Manager
Hilton Puckrup Hall
2024.08 - Current
General Manager
Butcombe Brewery
2021.03 - 2024.08
General Manager
Fullers Smith and Turner
2019.07 - 2021.03
General Manager
Brewhouse and Kitchen
2018.09 - 2019.07
General Manager
Youngs Brewery PLC
2015.03 - 2018.08
Owner
Malvern View
2013.08 - 2015.03
General Manager
Splash Inns Ltd
2012.03 - 2013.08
Owner manager
Malvern View
2009.05 - 2012.05
Owner Manager
The Two Brewers
2003.10 - 2009.05
Analyst Programmer
Tesco LTD
2002.03 - 2003.09
Analyst Programmer
AXA Sunlife
1998.10 - 2002.03
HND - Business & Finance
Southampton Institute
BTEC - Business & Finance
Henley Business School
GCSE -
The High Wycombe Royal Grammar School