Barry Flavin

Defined vision for growth, focusing on site acquisitions, brand positioning, and expansion strategies.

• Oversaw financial health of group, enhancing profitability through cost control and revenue growth.
• Established high service standards and implemented systems to ensure consistency across locations.
• Managed relationships with coffee roasters and suppliers for ethically sourced, premium beans. Ensured strict adherence to quality standards in brewing techniques and barista training.
• Mentored senior managers, fostering a culture aligned with specialty coffee values.
• Developed recruitment strategies to attract, train, and retain skilled baristas in competitive market.
• Monitored staff performance and developed improvement plans.
• Directed staff recruitment and training, building a highly skilled and motivated operations team.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Oversaw quality control processes, maintaining high standards for all products and services.

• Achieved individual sales revenue and activity targets consistently.
• Owned sales cycle from lead generation to closure, enhancing efficiency.
• Generated and converted new business opportunities through targeted prospecting and cold calling.
• Ensured accounts understood product portfolio and pricing structure, delivering tailored solutions.
• Liaised with internal support functions to manage billing and administration processes smoothly.
• Attended monthly national and regional meetings to provide market condition updates.
• Managed day-to-day relationships with external parties, supporting company objectives effectively.
• Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
• Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
• Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
• Optimised sales methods to best acquire, develop and retain customers.

• Monitored staff performance and developed improvement plans.
• Directed staff recruitment and training, building a highly skilled and motivated operations team.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Oversaw quality control processes, maintaining high standards for all products and services.