Summary
Overview
Work history
Education
Skills
Hobbies and Interests
Timeline
Generic
Barry Cassidy

Barry Cassidy

Birmingham

Summary

Accomplished leader in programme and project management with experience in fast-paced planning and delivery. Engages teams with energy and enthusiasm to maintain project productivity. Plans and delegates strategically to achieve tasks within constraints. Strategic planner with managerial background and forward-thinking skills. History of establishing organisational priorities, resource planning, and analysing data.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work history

Programme Manager

American Express Global Business Travel (Amex GBT)
11.2023 - Current
  • Programme Manager at Amex GBT responsible for the governance and delivery of the Hotel Growth Initiative (HGI) – a large transformational change programme tasked with delivering an additional $135-150 million addition revenue per annum by 2028
  • Responsible for creating the programme governance framework for all project and delivery managers to follow in the delivery of their projects and pulling together all project plans to create the HGI roadmap to give a high level view of the key milestones within the Initiative
  • Programme management of four key initiatives, working with project managers to drive delivery across multiple areas and bring together milestones and objectives to a delivery roadmap
  • Range of deliverables include contact centre transformation, systems enhancements, new product launches and overall optimisation of existing processes.

Senior Project Manager – The Better Workplace Programme

BT, Birmingham
12.2019 - 10.2023
  • Senior project manager within the Better Workplace Programme, representing the largest business transformation programme of its kind in the UK
  • Accountability lay with me to manage transformation projects governing property, technology and people in order to deliver new exciting new workspaces for colleagues
  • Leadership of workstream leads including people, property, technology, security, legal, HR and employee relations, and management of data validation for each project
  • Oversaw the appropriate application of project controls for the lifecycle of the project to ensure effective delivery within standards set by BT and by the overarching programme
  • Adopted an agile approach to delivery where possible on a traditional waterfall style programme, delivering multiple smaller iterations towards the completion of the overall programme
  • Stakeholder management of multiple senior leaders throughout the business, including director and C-Management level in addition to overseeing communication and engagement with all impacted colleagues
  • Mentoring of junior project managers within programme, including helping set objectives, advice, coaching and provide support to help them achieve their aims and improve the programme’s overall performance.

Senior Project Manager – Business Change

National Express, Birmingham
06.2019 - 12.2019
  • Senior project manager within new UK Change directorate within National Express, responsible for delivery of key strategic projects across the UK, Coach and Bus Divisions of National Express Group and engaging with senior stakeholders within the business
  • Ownership of all project documentation, including the project plan, RAID logs and also chairing all project team meetings
  • Helped to oversee creation of new function, including advising on PMO set up, key documentation creation, personal development plans for team and project resourcing
  • Line management of junior Project Managers within team, helping with development plans, coaching and HR management.

Project Manager – Programme Delivery

BT, home-based role
09.2016 - 06.2019
  • Project manager within BT Consumer - responsible for the management of strategic projects across Voice, Broadband, TV, Mobile and Contact Centre functions
  • Engaged with senior stakeholders across the Consumer business, providing project updates and also to seek their approval for any key decisions
  • Implemented and led effective project governance to ensure project is on schedule and to promote collaboration and ensure the team are motivated to exceed key objectives by providing drive and direction
  • Management of CAPEX and OPEX budgets for delivery of projects within my portfolio
  • Responsibility and ownership of all project documentation, including the project plan, RAID logs, actions, and decisions logs.

Project Manager – Transformational Change

easyJet, Luton
04.2016 - 09.2016
  • Key part of a team responsible for reinforcing the company’s strategic position through the timely delivery of projects aligned with the key strategic priorities
  • Led the scoping, planning and timely delivery of projects, taking the necessary actions to ensure that key stakeholders are fully engaged and the full benefits are realised by implementing effective planning, governance and communications strategies
  • Led development of project plan and governance, involving all key relevant stakeholders ensuring their commitment to delivery dates stated in the plan and understanding of their accountability for delivery
  • Identified resources needed at each stage, dependencies with other projects (both inbound and outbound), the critical path and where biggest areas of risk are within the project
  • Ensured that all key stakeholders working on the project (incl
  • Third party suppliers) were fully engaged with the programme
  • Provided leadership and inspiration to the team to ensure they are motivated and engaged.

Project Manager – Business Change

Npower Business Solutions, Solihull
02.2015 - 04.2016
  • Responsible for the management and implementation of key strategic change projects within the Business to Business (B2B) sales segment of Npower; helping to scope the solution, ensure the project is completed on time and within budget, that the project's objectives are met and that all project resources are doing their job effectively
  • During my time at Npower the projects delivered were under budget (c1-5%) but with all objectives met and within timescales.

Change Lead - Customer Transformation Programme

Npower Business (SME), Solihull
09.2013 - 02.2015
  • Responsible for the identification of opportunities, scoping and designing of solutions and implementation of process improvements using lean methodologies to increase customer satisfaction and improve customer experience throughout the renewing journey within npower Business.

Education

PRINCE2 – Foundation qualification -

SPOCE
London
09.2021 -

LLB (Second Class Honours): Bachelor of Law - undefined

University of Glasgow
01.2001 - 04.2005

Skills

  • Project Management
  • Organisational leadership
  • Analytical problem solver
  • Risk, issue and dependency management
  • Inspiring leader
  • Teamwork and collaboration
  • Stakeholder relationship management
  • Effective communication
  • Programme sponsor relations
  • Programme governance
  • Change management
  • Stakeholder engagement methods
  • Project coordination
  • Microsoft Project

Hobbies and Interests

  • Sports – Take part in several sports including football, jogging, yoga and exercise at the gym which requires a high level of dedication and concentration. I have completed 4 marathons, having recently completed the London Marathon and I am training for my next marathon in 2025. I have also acted as the Secretary of my local running club, Birmingham Swifts.
  • Leadership – Have led multiple project teams and ensure I bring direction and drive to my teams to ensure they are fully motivated. Have found “active listening” a very useful skill when working in a group.
  • Inclusion – I am an advocate for inclusion, both within my professional roles and externally. I have acted as the organiser for BT’s entries in both the Glasgow and Birmingham Pride parade entries, ensuring the company was appropriately represented and celebrated for its inclusive approach.

Timeline

Programme Manager

American Express Global Business Travel (Amex GBT)
11.2023 - Current

PRINCE2 – Foundation qualification -

SPOCE
09.2021 -

Senior Project Manager – The Better Workplace Programme

BT, Birmingham
12.2019 - 10.2023

Senior Project Manager – Business Change

National Express, Birmingham
06.2019 - 12.2019

Project Manager – Programme Delivery

BT, home-based role
09.2016 - 06.2019

Project Manager – Transformational Change

easyJet, Luton
04.2016 - 09.2016

Project Manager – Business Change

Npower Business Solutions, Solihull
02.2015 - 04.2016

Change Lead - Customer Transformation Programme

Npower Business (SME), Solihull
09.2013 - 02.2015

LLB (Second Class Honours): Bachelor of Law - undefined

University of Glasgow
01.2001 - 04.2005

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Barry Cassidy