Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Additional Information
References
Timeline
Generic

Barry Barclay

Rosy,Fife

Summary

Hardworking and brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills.

Have been an active lead in organising successful fundraising activities to raise money including Charity Race Nights and stalls in local Gala Days.

Overview

3
3
years of professional experience
10017
10017
years of post-secondary education

Work History

Assistant manager

Barnardo's Children's Store
Dunfermline, Fife
04.2023 - Current
  • Handled customer complaints effectively, restoring trust in our brand.
  • Managed daily operations to ensure smooth running of the shop floor.
  • Monitored sales performance regularly adjusting strategies as required.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Created a positive work environment, resulting in higher employee morale.

Sales assistant

Barnardo's Children's Store
Dunfermline, Fife
07.2022 - 04.2023
  • Built rapport with new and existing customers to boost client retention.
  • Tagged products quickly and accurately with price tags and stickers.
  • Organised displays to promote inventory and encourage customer purchases.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Collaborated effectively with team members to meet sales targets.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Charity shop volunteer

Barnardo's Children's Shop
Dunfermline, Fife
01.2022 - 07.2022
  • Assisted in sorting and pricing donations for streamlined operations.
  • Maintained cleanliness and hygiene standards throughout the shop floor.
  • Managed till transactions, resulting in accurate accounting.
  • Established rapport with local community by providing friendly and efficient service.
  • Demonstrated excellent customer service skills to ensure repeat business.
  • Warmly greeted customers, delivering outstanding service from store arrival to departure.
  • Steamed and presented garments in line with fashion trends.

Charity shop volunteer

Barnardo's
Dunfermline, Fife
01.2022 - 04.2022
  • Managed till transactions, resulting in accurate accounting.
  • Conducted regular inventory checks for up-to-date record keeping.
  • Established rapport with local community by providing friendly and efficient service.
  • Demonstrated excellent customer service skills to ensure repeat business.
  • Adhered to health and safety procedures, ensuring a safe environment for staff and customers alike.

Education

Standard Grade - English

Dunfermline High School
Dunfermline, Fife
1998 - 01.2003

Standard Grade - General Science

Dunfermline High School
Dunfermline, Fife
1998 - 01.2003

Standard Grade - Mathematics

Dunfermline High School
Dunfermline, Fife
1998 - 01.2003

Standard Grade - History

Dunfermline High School
Dunfermline, Fife
1998 - 01.2003

Standard Grade - Modern Studies

Dunfermline High School
Dunfermline, Fife
1998 - 01.2003

Skills

  • Product display setup
  • Pricing and markdowns
  • Cash handling
  • Drive for results
  • Sales reporting
  • Brand Promotion
  • Merchandise replenishment
  • Outstanding customer service
  • Customer relationship building
  • Product display creativity

Affiliations

  • Football
  • Spending time with my wife and 2 daughter's.

Accomplishments

    Received Barnardo's Excellence Award and attended an event in Regent Street London to collect Certificate and award.

Additional Information

I previously volunteered with Helping Hands which is a Charity that supports individuals with physical and learning difficulties to attend clubs and socialise. I spent time assisting individuals with Down Syndrome to and from groups whom were fostered by a family member.

References

References available upon request.

Timeline

Assistant manager

Barnardo's Children's Store
04.2023 - Current

Sales assistant

Barnardo's Children's Store
07.2022 - 04.2023

Charity shop volunteer

Barnardo's Children's Shop
01.2022 - 07.2022

Charity shop volunteer

Barnardo's
01.2022 - 04.2022

Standard Grade - English

Dunfermline High School
1998 - 01.2003

Standard Grade - General Science

Dunfermline High School
1998 - 01.2003

Standard Grade - Mathematics

Dunfermline High School
1998 - 01.2003

Standard Grade - History

Dunfermline High School
1998 - 01.2003

Standard Grade - Modern Studies

Dunfermline High School
1998 - 01.2003
Barry Barclay