I am a dedicated professional with a diverse background spanning various sectors, most recently in education. My CV reflects a wealth of experience in management, people management, and continuous self-improvement. I take pride in my track record of successfully navigating emotionally charged, life-threatening, and hazardous situations, drawing from a comprehensive understanding of policing—from initial contact handling to crime allocation and resolution. With a foundation in security management, I excel in fostering strong and enduring relationships, establishing rapport swiftly and professionally. Known for my loyalty, reliability, and strong work ethic, I thrive both as a collaborative team member and as a self-starter capable of working autonomously. Effective communication is a hallmark of my approach, enabling me to connect with individuals from all walks of life. I consistently strive for excellence, meeting deadlines and excelling in high-pressure environments. Self-motivated and disciplined, I leverage my experiences, interactions with professional mentors, and engagement with diverse audiences—including students—to prioritize building meaningful, lasting professional relationships. Recognizing the importance of respect and empathy, I uphold individual rights and contribute positively to every interaction. Adaptability is a key strength, allowing me to embrace new challenges with agility and effectiveness.
- Support Regional Education Directors (REDs) in identifying, managing, and escalating regional issues within schools, while facilitating additional resource and training where necessary.
- Facilitate RED review of Safeguarding Dashboard and track compliance with key Trust-wide policies and procedures, reporting concerns accordingly.
- Assist REDs in diarising and approving school-level policies, as well as reviewing and monitoring Health & Safety plans and incidents.
- Provide administrative support for REDs, managing diaries, prioritising meetings, and preparing documentation for various engagements.
- Independently handle emails, calls, and inquiries, while drafting correspondence and quality assuring documentation.
- Coordinate travel, accommodation, and meeting arrangements, including conference calls, webinars, and internal/external meetings.
- Complete meeting minutes, organise regional and national conferences, and manage expense claims and PO requests.
- Oversee the Regional Office, ensuring smooth operations, maintaining office provision, and organizing review meetings.
- Act as a point of contact for Academy Councils (ACs), supporting governance team liaison, training, recruitment, and induction of new members.
- Monitor and report on AC effectiveness, administration quality, and facilitate communication between in-school reps and governance team.
- Provide support for Interim Standards Boards (ISBs) where applicable, liaising with the Education Team on membership and administration matters.
- Plan events such as conference and manage all requirements for the event.
-Plan and facilitate meetings with a multitude of organisations and internal collogues.
In my capacity as an Attendance Intervention Officer, I held the responsibility of managing school attendance, with a particular focus on addressing persistent absences. I served as the primary point of contact for escalated attendance issues, collaborating closely with the senior leadership team and various external agencies such as the police, local authority, and other schools to devise effective strategies for resolution. This included formulating prosecution processes when necessary. I maintained active collaboration with the safeguarding and pastoral teams to ensure timely interventions aimed at reducing absenteeism. Additionally, I organized and facilitated multi-agency meetings involving stakeholders such as local authorities, social services, police, and parents to address attendance challenges comprehensively. Moreover, I organized and executed reward events to recognize and celebrate students with exemplary attendance and notable improvements, ranging from carnivals to outings, fostering a positive culture of attendance within the school community.
n my role, I am responsible for handling emergency and administrative calls, ensuring clear and accurate details of incident locations are obtained and correct resources are mobilized. This involves passing calls to other authorities or brigades and informing appropriate officers of incidents requiring attention. Additionally, I update incident logs comprehensively, possess knowledge of specialist equipment and resource requirements, and monitor fire cover availability in both counties. Liaising with incident crews to ensure resource adequacy, updating social media platforms, and coordinating multi-agency responses are also part of my duties. I excel in keeping people calm and providing lifesaving fire survival guidance during high-pressure situations. Moreover, I maintain accurate records of appliances, equipment, and officer availability, and oversee staffing resources during shifts and on-call periods. Furthermore, I undertake prevention-based activities, including organizing Safe and Well visits for community members in West Midlands.