Baron Chapungu
Liverpool,United Kingdom
Summary
Dedicated healthcare professional with extensive expertise in disability support and dementia care. Proficient in medical equipment operation and manual handling, ensuring health and safety compliance. Demonstrates compassionate empathy and adaptability in diverse healthcare settings, with a strong understanding of autism spectrum disorders. Skilled in medication administration, safeguarding policy knowledge, and providing mobility support. Committed to enhancing patient care through effective use of care plans and basic life support techniques. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritisation and time management skills.
Overview
15
15
years of professional experience
Work history
Healthcare assistant / Support worker
D & G Care Services.
Liverpool, Liverpool
11.2024 - Current
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Enhanced healing process by changing wound dressings regularly.
- Provided basic health education to patients for proper self-care post discharge.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Prepared meals for patients, ensured balanced nutrition intake.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Maintained confidentiality and compliance standards for optimised patient care.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Safely escorted patients during medical appointments and hospital visits.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Administration clerk
Fidelity Life Insurance
Llantwit Fardre, Zimbabwe
02.2017 - 10.2024
- Drafted professional correspondence to maintain positive relationships with clients.
- Processed employee expenses, saving time for the finance department.
- Assisted with budget preparation for better financial management.
- Facilitated effective communication between departments with regular updates and reports.
- Compiled data for monthly reports, providing valuable insights for company decision-making.
- Enhanced customer service with clear, concise communication.
- Welcomed visitors warmly, creating a positive first impression of the organisation.
- Coordinated travel arrangements, reducing stress for team members on business trips.
- Conducted thorough data entry tasks, maintaining accuracy in information management systems.
- Worked with colleagues to streamline administrative processes and improve workflow.
- Photocopied, laminated and bound documents with efficiency and attention to detail to support staff members with preparation for meetings and presentations.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Kept adequate office supplies on hand to support staff and business requirements.
Clinical phlebotomist
Rock Foundation Hospital
Harare, Zimbabwe
01.2011 - 01.2017
- Used modern phlebotomy techniques to improve patient experience during blood collection procedures.
- Assisted doctors in interpreting test results, contributing to prompt diagnosis and treatment planning.
- Conducted routine inventory checks of phlebotomy supplies; ensured adequate stock levels at all times.
- Enhanced patient comfort by explaining blood draw procedures prior to execution.
- Maintained patient confidentiality following all relevant guidelines and legal requirements.
- Collaborated with clinical team for seamless service delivery, fostering interdepartmental cooperation.
- Streamlined workflow in the lab, organising equipment and sanitising workspace regularly.
- Verified patient identity before proceeding with any procedure; prioritised error-free services.
- Managed sample integrity for accurate results, ensuring proper handling and storage.
- Followed up on unusual findings during specimen processing; facilitated further diagnostic investigations when necessary.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Labelled vacutainer tubes with patient name, date and collection time.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
Education
NVQ Level 1 - Care Certificates
Care Skills learning
Liverpool 01.2025 -
NVQ Level 1 - induction mental health, Learning Disability, First Aid, Dementia, Autism, Infection control.
Care Skills
Liverpool 01.2025 -
Skills
- Manual handling competency
- Medical equipment operation
- Experience with disability support
- Familiarity with care plans
- Dementia care expertise
- Disability support provision
- Autism spectrum understanding
- Adaptability in healthcare settings
- Compassionate empathy
- Medication Administration
- Health and Safety Compliance
- Safeguarding policy knowledge
- Learning disabilities support
- Adaptability to different patients
- Mobility support
- Basic life support
- Manual handling
References
Dennis Mhonda
D&G Care Services
O7368915979
dennis@dgcareservices.co.uk
Joseph Nyamushonongora
Fidelity Life Zimbabwe
nyamushonongoraj@fidelitylife.co.zw
+263773275140
Timeline
NVQ Level 1 - Care Certificates
Care Skills learning
01.2025 -
NVQ Level 1 - induction mental health, Learning Disability, First Aid, Dementia, Autism, Infection control.
Care Skills
01.2025 -
Healthcare assistant / Support worker
D & G Care Services.
11.2024 - Current
Administration clerk
Fidelity Life Insurance
02.2017 - 10.2024
Clinical phlebotomist
Rock Foundation Hospital
01.2011 - 01.2017