Barimah Fenteng Fay Okyere
Criciuma,Brazil
Summary
Versatile professional demonstrating strengths in customer engagement and operational efficiency. Adapts to diverse environments through effective team collaboration and problem-solving. Committed to fostering positive relationships and driving business success. Possess strong leadership and problem-solving skills, with knack for strategic planning and team collaboration. Proven ability to adapt quickly, manage multiple responsibilities, and maintain positive attitude under pressure. Demonstrated success in building relationships, driving continuous improvement, and ensuring customer satisfaction. Ready to bring enthusiasm and innovative thinking to new challenges.
Overview
3
3
Languages
1
1
Certification
22
22
years of professional experience
Work History
Owner
Klicks Comida Japonesa e Continental
Criciúma, Brazil
08.2021 - Current
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Controlled expenses and allocated financial resources to reach budget goals.
- Built successful business culture focused on performance optimisation and goal attainment.
- Negotiated contracts with suppliers, securing cost-effective deals and improving profit margins.
- Cultivated a loyal customer base by delivering exceptional after-sales support and handling complaints effectively.
- Cultivated strong industry relationships to promote services and improve business operations.
- Delegated tasks and monitored performance and workflow to meet daily demands.
- Analysed market trends and consumer behaviour to adapt business strategies accordingly.
- Directed daily operations with strong focus on efficiency and resource management.
- Engaged in continuous learning and professional development to stay ahead in industry trends and innovations.
Garment sewer (mass production)
BGPACK INDUSTRIA E COMERCIO DE EMBALAGENS LTDA
Criciúma, Brazil
08.2014 - Current
- Repaired and maintained sewing equipment to minimise downtime and extend machine life.
- Skillfully threaded sewing machines, inserting bobbins and positioning components with precision.
- Operated foot pedal to manage speed and accuracy in determining stitch length and width regulators.
- Maintained a clean and organised workspace, adhering to health and safety regulations.
SUSHIMEN
RESTAURANT GOULART LTDA (YOSHIN SUSHI)
ICARA, BRAZIL
09.2019 - 05.2021
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
Kitchen Chefe/Sushimen
SAIKOO SUSHI BAR E TEMAKERIA LTDA
Criciúma, Brazil
07.2019 - 08.2019
- Supervised work of cooks and kitchen helpers helping to keep kitchen running smoothly.
- Checked food and ingredients for freshness and weighed, mixed and prepped materials before cooking meals.
- Established clear standards for cooking, garnishing and presenting food.
- Participated in food tasting sessions, providing feedback for menu development and improvement.
- Analysed customer feedback on dishes, making adjustments to recipes and presentation based on suggestions.
SUSHIMEN
TEIGI RESTAURANTE LTDA
Criciúma, Brazil
06.2017 - 05.2019
- Handled customer concerns and escalated major issues to supervisor.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Managed complaints with calm, clear communication and problem-solving.
Assist with food service tasks
TEIGI RESTAURANTE LTDA
Criciúma, Brazil
11.2016 - 11.2016
- Achieved service time and quality targets.
- Identified issues, analysed information and provided solutions to problems.
- Handled customer concerns and escalated major issues to supervisor.
Waiter
ESTACAO LANCHES LTDA
Criciúma, Brazil
09.2014 - 09.2014
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Assistant Farm Manager
JUABENG OIL MILL, GHANA (JOM)
Juaben, Ghana
01.2013 - 06.2014
- Supervised daily farm operations, including planting, irrigation, and harvesting, to maximise productivity.
- Managed daily operations on a 150-acre farm, overseeing crop production and livestock care.
- Negotiated with suppliers to secure high-quality seeds, fertilisers, and farming equipment at competitive prices.
- Organised daily operations based on seasonal priorities.
Vet Assistant
MINISTRY OF FOOD AND AGRICULTURE (MOFA) AMANSIE CE
Jacobu, Ghana
08.2012 - 04.2013
- Handled animals safely and responsibly.
- Handled and restrained animals during examinations and treatments, ensuring safety of staff and patients.
- Assisted in surgical procedures, preparing instruments and ensuring a sterile environment for optimal patient care.
Teacher
JUSTKING INTERNATIONAL SCHOOL
Kumasi, Ghana
08.2008 - 08.2012
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Used effective teaching methods to assist with student development, including collaborative learning, positive reinforcement, modelling and explicit instruction.
- Maintained trusting student relationships by providing both educational and emotional support to students.
- Planned and implemented lessons utilising variety of teaching strategies to meet diverse student needs.
Farm Manager
BOA FARMS
Juaben, Ghana
03.2004 - 02.2008
- Oversaw farm workers, checking jobs done correctly and offering guidance.
- Identified pests, weeds and plants to determine the appropriate selection of pesticides and fertilisers.
- Handled farm operations, planting, cultivating and processing of crops for optimal harvesting.
- Conducted regular health checks on livestock, administering vaccinations and treatments to promote animal welfare.
Education
Bachelor of Science - BSc Agriculture
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kumasi01-2012
Diploma of Higher Education - ICT
MIGHTY TECHNOLOGY,
Kumasi01-2008
Portuguese and German Language
GHANA SCHOOL OF LANGUAGES
Kumasi01-2006
Certificate of Higher Education - Science
OPOKU WARE SENIOR SECONDARY SCHOOL
Kumasi01-2005
GCSEs -
ST GEORGE'S INTERNATIONAL SCHOOL,
Kumasi01-2002
Skills
- Customer service
- Financial management
- Contract negotiation
- Market analysis
- Team leadership
- Business development
- Client relationship management
- Problem solving
- Resource management
- Negotiation
- Leadership excellence
- Microsoft Excel
- Technical proficiency
- Talent development
- Product launch strategy
- Bookkeeping operations
- Research and Development
Languages
Portuguese
Proficient
C2
English
Proficient
C2
French
Elementary
A2
Certification
- [Area of study] AGRICULTURE
- [Area of certification] BSc AGRICULTURE
- [Area of certification] Portuguese Language
Hobbies and interests
- Sports (Swimming).
- Writing
- Reading
- Cooking
- Playing any musical instrument.
- ICT
Timeline
Owner
Klicks Comida Japonesa e Continental
08.2021 - Current
SUSHIMEN
RESTAURANT GOULART LTDA (YOSHIN SUSHI)
09.2019 - 05.2021
Kitchen Chefe/Sushimen
SAIKOO SUSHI BAR E TEMAKERIA LTDA
07.2019 - 08.2019
SUSHIMEN
TEIGI RESTAURANTE LTDA
06.2017 - 05.2019
Assist with food service tasks
TEIGI RESTAURANTE LTDA
11.2016 - 11.2016
Waiter
ESTACAO LANCHES LTDA
09.2014 - 09.2014
Garment sewer (mass production)
BGPACK INDUSTRIA E COMERCIO DE EMBALAGENS LTDA
08.2014 - Current
Assistant Farm Manager
JUABENG OIL MILL, GHANA (JOM)
01.2013 - 06.2014
Vet Assistant
MINISTRY OF FOOD AND AGRICULTURE (MOFA) AMANSIE CE
08.2012 - 04.2013
Teacher
JUSTKING INTERNATIONAL SCHOOL
08.2008 - 08.2012
Farm Manager
BOA FARMS
03.2004 - 02.2008
Bachelor of Science - BSc Agriculture
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Diploma of Higher Education - ICT
MIGHTY TECHNOLOGY,
Portuguese and German Language
GHANA SCHOOL OF LANGUAGES
Certificate of Higher Education - Science
OPOKU WARE SENIOR SECONDARY SCHOOL
GCSEs -
ST GEORGE'S INTERNATIONAL SCHOOL,