Bardhok Ndoji
Manchester,Greater Manchester
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous monitors premises using advanced security cameras. Successful at professionally handling and resolving conflicts.
Organised and dependable Security Officer with over 20 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Security officer
Bidvest Noonan
Manchester, Lancashire
01.2006 - 07.2025
- Inspected fire escapes, extinguishers and emergency lighting systems.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Delivered emergency procedures and liaised with police, firefighters and medical staff.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Signed in and issued passes to visitors and contractors.
- Patrolled facilities to prevent crime and unruly behavior.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Patrolled premises regularly, contributing to a safe work environment.
- Trained new members of security team, raising overall team performance levels.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Maintained accurate logs of visitor entries for security purposes.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
Steward
Showsec (Part time Work)
Manchester, Lancashire
03.2016 - 07.2017
- De-escalated and resolved conflicts with firm and professional style.
- Assessed sites before events to identify potential risks or challenges.
- Interacted with guests and staff to build rapport.
- Reported incidents to security team for resolution.
- Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas.
- Advised customers on logistical queries, demonstrating clear understanding of site layout and event timetables.
- Communicated with and effectively supported guests of all backgrounds.
- Managed crowd and coordinated directional movements to maintain overall safety.
- Addressed customer complaints promptly, fostering improved customer relationships.
- Collaborated with team members for efficient workflow during peak hours.
Education
A-Levels - Economics
'University of Tirana' - Tirane, Albania
Tirane 09.1986 - 06/1990
Skills
- Conflict resolution techniques
- Military experience
- Surveillance
- Safety and security
- Electronic surveillance
- Criminal law
- Company policy enforcement
- Alarm systems operation
- Property protection capabilities
- People evacuation procedures
- Intercom systems use
- Security equipment handling
- Alertness and awareness
- CCTV operation knowledge
- Crowd control strategies
- Customer service dedication
- Decision-Making under stress
- Report-writing
- Alarm system testing
- CCTV monitoring
- Time efficiency
- Crowd control efficiency
- Customer Service
- Communication skills
- Cultural awareness
Languages
Albanian
Native
Greek
Advanced
English
Fluent
Italian
Beginner
Affiliations
- Passionate about photography and videography, particularly drone photography for capturing breathtaking landscapes. Enjoys exploring the world through travel and mountaineering.
Certification
- National Vocational Qualification (QCF)
- HABC Level 2 Certificate in Principles of Providing Security Services (QCF)
- Pearson Edexcel Functional Skills Qualification (in English/in Mathematics)
- Intermediate Level Apprenticeship in Providing Security Services
- Pearson BTEC Level 2 Intermediate Award in Criminal Law for Warehousing, Distribution and Retail.
- SIA Security Licence (Expires 21 October 2026)
- Certificate of Merit om completion of ground training and first parachute descent from 3,500 ft.
Timeline
Steward
Showsec (Part time Work)
03.2016 - 07.2017
Security officer
Bidvest Noonan
01.2006 - 07.2025
A-Levels - Economics
'University of Tirana' - Tirane, Albania
09.1986 - 06/1990
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