Barbora Zapletalova

• Delivered personalised facial treatments, significantly enhancing client satisfaction.
• Conducted comprehensive skin analyses to develop tailored treatment plans.
• Managed appointment scheduling efficiently to reduce client wait times.
• Provided exceptional customer service to secure repeat client bookings.
• Responded to client queries via phone and email, ensuring timely support.
• Maintained impeccable hygiene standards for optimal salon environments.

• Coordinated event logistics, ensuring successful execution of company events.
• Managed sales at food markets, driving revenue growth.
• Responded to phone inquiries promptly, delivering exceptional customer service.
• Fulfilled online orders accurately and efficiently to enhance customer satisfaction.
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Supported new and existing customers via phone and face-to-face interactions to address needs.

Followed up on enquiries, providing timely advice to customers.

Handled email and phone enquiries, ensuring prompt responses.

Sold merchandise and insurance, contributing to revenue growth.

• Ensured rapid order processing by utilising espresso machines proficiently.
• Delivered exemplary customer service by promptly taking and preparing orders.
• Assisted in the training of new staff members to ensure excellent service delivery.
• Maintained a clean and hygienic environment for health standards compliance.
• Food preparation