Summary
Work history
Education
Skills
Timeline
pwb

BARBARA SCHARNHORST

Lebanon,United States

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Work history

WORKFLOW SPECIALIST/Customer Service

Guarded Exchange Lebanon
Lebanon, United States
05 2012 - 03 2023
  • Processed new customer orders, coordinated related documentation and adjusted account balances.
  • Examined, scanned and input documents in software system.
  • Arranged filing systems for easy use and retrieval by personnel.
  • Sorted and organised different types of information by document type, personnel or location.
  • Produced clean, error-free professional business correspondence for office team.
  • Supported staff with administrative needs for photocopying, faxing and filing.

PRODUCTION LEADER

Marine Electrical Products Lebanon
Lebanon, United States
09 2004 - 03 2011
  • Troubleshot issues and delivered corrective action quickly to prevent production delays.
  • Interviewed and recruited staff with required skills and background.
  • Conducted workplace safety inspections whilst setting personal example for health and safety.
  • Oversaw inductions, training and probation procedures for new starters.
  • Inspected incoming materials to verify quality and quantity with order information.

Education

undefined

Lebanon High School Lebanon

Skills

  • Problem Solving, Team Leadership, Critical Thinking
  • Assembly and production
  • Equipment operation
  • Schedule management
  • Safety compliance
  • Production oversight
  • Exceptional communication
  • Relationship-building
  • Telephone skills
  • Written and verbal communication skills
  • Problem solver
  • Microsoft Office
  • Basic computer knowledge
  • Data entry

Timeline

WORKFLOW SPECIALIST/Customer Service

Guarded Exchange Lebanon
05 2012 - 03 2023

PRODUCTION LEADER

Marine Electrical Products Lebanon
09 2004 - 03 2011

undefined

Lebanon High School Lebanon

Similar Profiles

  • Ankita VankarAnkita Vankar

    Senior Workflow Process Specialist at Tata Consultancy ServicesSenior Workflow Process Specialist at Tata Consultancy Services

  • Ameera Abdel-RassoulAmeera Abdel-Rassoul

    Customer Service Specialist at Madison Reed Hair Color BarCustomer Service Specialist at Madison Reed Hair Color Bar

  • JOSIANE YOKAJOSIANE YOKA

    Customer Service Specialist at Springhill Suites By MarriottCustomer Service Specialist at Springhill Suites By Marriott

  • IESHIA CANDLERIESHIA CANDLER

    Customer Service /Inventory Control Specialist at RPC/Smartrise EngineeringCustomer Service /Inventory Control Specialist at RPC/Smartrise Engineering

Create profile
BARBARA SCHARNHORST