Barbara Heller
Salisbury,Wiltshire
Summary
Dedicated professional with extensive expertise in cash handling, customer service, and product knowledge. Proven ability to execute opening and closing procedures efficiently while ensuring hygiene control and food safety standards are met. Skilled in staff education and training, with a focus on coaching crew members and conducting skills assessments. Committed to maintaining high standards of sanitation and safe food handling practices.
Overview
7
7
years of professional experience
Work history
Crew trainer
Bennett Restaurant Ltd
Salisbury, Wiltshire
07.2018 - Current
- Assisted in training new crew members on operational procedures and safety protocols.
- Demonstrated effective customer service techniques to enhance guest satisfaction during shifts.
- Maintained cleanliness and organisation of workstations to uphold health and safety standards.
- Collaborated with team members to ensure efficient workflow during peak service hours.
- Created a positive working environment by promoting teamwork and cooperation.
- Delivered comprehensive training for improved customer service skills.
Education
Certificate of Higher Education - Sales
Pécsi József Nádor Gimnázium és Szakképző Iskola
Pecs, Hungary /2006 - /2011
Skills
- Cash handling
- Customer Service
- Opening and closing procedures
- Product knowledge
- Staff education and training
- Coaching and training
- Crew member skills assessments
- Sanitation and cleaning
- Food safety understanding
- Safe food handling
- Hygiene control
- Food handling
Languages
English
Beginner
Timeline
Crew trainer
Bennett Restaurant Ltd
07.2018 - Current
Certificate of Higher Education - Sales
Pécsi József Nádor Gimnázium és Szakképző Iskola
/2006 - /2011
Similar Profiles
Lois InglisLois Inglis
Administration/Finance Administrative Assistant at Bennett & Bennett Consulting SurveyorsAdministration/Finance Administrative Assistant at Bennett & Bennett Consulting Surveyors
Kallem LindsayKallem Lindsay
Surveyor at Bennett + BennettSurveyor at Bennett + Bennett
Logan YarberLogan Yarber
Sales Agent at Heaton Bennett InsuranceSales Agent at Heaton Bennett Insurance
Harry BairdHarry Baird
Maintenance Engineer at Nicholas and HarrisMaintenance Engineer at Nicholas and Harris
Michael MasonMichael Mason
Assistant Facilities / Health & Safety Manager at Snows Business HoldingsAssistant Facilities / Health & Safety Manager at Snows Business Holdings