Barbara Dougal
Belfast,Antrim
Summary
Accomplished legal professional with expertise in leadership and management, strategic decision-making, and effective communication. Demonstrates proficiency in conflict resolution and negotiation, process improvement, and third-party due diligence. Skilled in contract drafting and negotiation, stakeholder engagement, and client relationship management. Committed to driving organisational success through innovative strategies and fostering strong professional relationships.
Overview
7
7
years of professional experience
Work history
Senior Associate II
PwC
Belfast, Antrim
2022.04 - Current
- As a Team Lead, Barbara directed a 15-person team handling integrity cases and meeting SLA deadlines.
- Owned onboarding and trained hires, escalating complex queries when needed.
- Implemented quality checks and improved processes to raise team performance consistently.
- Maintained playbooks and standard operating procedures for regulatory alignment.
- Partnered with senior stakeholders, clients, and subject matter experts on alignment.
Legal Analyst II
FinTrU
Belfast, Antrim
2020.08 - 2022.03
- Drafted and negotiated trading contracts to completion, including ISDA Master Agreements.
- Managed a large client contract portfolio of over 30 clients and coordinated internal and external contract queries.
- Produced training resources, mentored new joiners, and delivered lunch-and-learns.
- Performed quality reviews on draft agreements before client submission and escalated issues.
- Built and maintained playbooks and internal trackers to optimise execution.
Corporate Governance & Compliance Intern (Master’s Programme Placement)
Pramerica Technology Services
, Donegal
2020.06 - 2020.08
- Completed full-time credit-bearing internship covering corporate governance compliance and data protection.
Senior Appeals & Grievance Agent
UnitedHealth Group
, Donegal
2019.06 - 2019.09
- Investigated and resolved written complaints, ensuring compliance with US state and federal laws while enhancing customer satisfaction.
- Managed B2B health insurance claim overpayments, liaising with providers to ensure accurate resolutions and minimise financial discrepancies.
Education
CISI - Investment Operations Certificate
Chartered Institute For Securities & Investment
06.2021
MA - Corporate Governance, Compliance & Data Protection
Letterkenny Institute of Technology
BA (Hons) - Law
Letterkenny Institute of Technology
08.2014
Skills
- Project management
- Strategic decision-making
- Third-party due diligence
- Contract management
- Process improvement
- Stakeholder engagement
- Effective communication
- Conflict resolution
- Leadership and management
Timeline
Senior Associate II
PwC
2022.04 - Current
Legal Analyst II
FinTrU
2020.08 - 2022.03
Corporate Governance & Compliance Intern (Master’s Programme Placement)
Pramerica Technology Services
2020.06 - 2020.08
Senior Appeals & Grievance Agent
UnitedHealth Group
2019.06 - 2019.09
CISI - Investment Operations Certificate
Chartered Institute For Securities & Investment
MA - Corporate Governance, Compliance & Data Protection
Letterkenny Institute of Technology
BA (Hons) - Law
Letterkenny Institute of Technology