Banye Kanon

• Provided expert input into senior governance, Board and Committee forums. Escalating material risks, assurance gaps and data protection concerns. Strengthening oversight and contributing to a 20% reduction in repeat high-risk findings.

• Designed, coordinated and delivered enterprise-wide, risk-based assurance activities. Embedding strong governance, regulatory compliance and data protection assurance aligned to UK GDPR principles, improving audit outcomes by 15%.

• Acted as the primary assurance, compliance and data governance contact. Managing high-volume regulatory, data protection and policy enquiries. Translating complex legal and regulatory requirements into practical guidance, consistently meeting SLAs and increasing stakeholder satisfaction by 18%.

• Built and maintained strong cross-functional relationships across Legal, Risk, Information Governance and operational teams. Embedding regulatory and GDPR-aligned change, improving the accuracy, quality and timeliness of incident and assurance reporting by 22%.

• Led, coached and developed QA and assurance teams through periods of regulatory change and operational uncertainty. Strengthening capability, improving audit readiness and increasing performance and consistency by 13%.

• Designed, implemented and continuously improved an enterprise compliance, assurance and risk framework. Strengthening controls, aligning governance with regulatory and data protection standards and reducing repeat non-compliance by 16%.

• Led independent investigation and assurance of complex complaints and regulatory concerns. Synthesising evidence, applying policy and legal standards and delivering fair, proportionate outcomes. Improving first-time resolution by 18% and reducing repeat escalations.

• Led the development and implementation of a new Quality Management System to support regulatory and governance submissions. Improving submission accuracy and regulatory compliance by 9% and strengthening assurance for senior governance forums.

• Developed governance documentation, assurance procedures and training materials, supporting consistent application of regulatory and data protection controls aligned to UK GDPR principles.

• Monitored regulatory, policy and data protection developments, translating legal requirements into clear operational guidance and assurance actions. Improving organisational compliance maturity.

• Produced concise briefings, dashboards and assurance reports for senior leaders, Boards and Committees. Evidencing regulatory compliance, emerging risks and assurance outcomes.

• Acted as the primary liaison with regulators and external stakeholders, managing regulatory correspondence, compliance enquiries and assurance requests. Improving first-contact resolution by 14%.

• Partnered with Risk, IT, Legal and Information Governance teams to strengthen compliance, data protection and assurance processes. Improving data quality and audit trail accuracy by 15%.

• Supported senior leaders through regulatory change and organisational ambiguity. Providing analysis, assurance insight and messaging to inform strategic decision-making.

• Coordinated multiple high-priority audits, regulatory reviews and assurance programmes. Achieving 100% on-time delivery across competing deadlines.

• Built strong cross-functional relationships across operational, risk and governance functions. Embedding consistent regulatory, assurance and data protection practices.

• Led complex regulatory investigations, synthesising legal, operational and evidential data into clear findings and assurance reports for senior governance forums and Committees. Achieving 92% first-time resolution.

• Produced thematic assurance analysis and risk insight for senior leaders. Escalating systemic issues and emerging risks to governance boards, improving regulatory adherence by 12%.

• Supported enterprise-wide assurance frameworks aligned to UK GDPR and regulatory expectations. Reducing policy interpretation queries by 18% and strengthening organisational compliance maturity.

• Monitored regulatory and data protection developments, assessing operational impact and translating legal requirements into practical guidance, controls and assurance actions.

• Worked strategically with Compliance, Risk, Legal and external advisors to identify, escalate and mitigate emerging regulatory and data risks. Strengthening controls and reducing repeat failures.

• Prepared clear executive briefings, dashboards and assurance summaries for senior stakeholders, Boards and Committees to support confident decision-making in fast-paced environments.

• Reviewed due diligence, governance and regulatory documentation, strengthening assurance over data handling, record accuracy and early risk identification by 14%.

• Delivered coaching, guidance and quality improvement support across operational teams. Improving assurance outcomes, regulatory understanding and audit pass rates by 20%.