Banu Daban
London
Summary
A compassionate and motivated Public Health MSc graduate from Brunel University London with a strong background in psychology, mental wellbeing, and healthcare. Experienced in fast-paced patient and customer-facing environments, with excellent communication, organisational, and interpersonal skills. Combines academic knowledge of wellbeing, recovery, and healthcare access with practical experience providing empathetic and professional support in customer-facing environments. Passionate about delivering high-quality patient-centred support and contributing effectively within multidisciplinary healthcare teams to improve wellbeing and quality of life.
Overview
4
4
years of professional experience
Work history
Beauty Advisor
Space NK
Westbourne Grove
2023.06 - 2026.05
- Deliver excellent customer service in a fast-paced retail environment.
- Support the day-to-day management of the shop floor.
- Assist with stock administration, deliveries, and compliance tasks.
- Support onboarding and training of new team members.
- Maintain accurate stock records and operational organisation.
- Work collaboratively to meet store targets and operational goals.
Student Representative
Brunel University London
2024.09 - 2025.09
- Act as a liaison between students and academic staff.
- Represent students in meetings and communicate feedback effectively.
- Support student wellbeing and contribute to positive outcomes.
- Coordinate student events and activities.
Customer Service & Pharmacy Advisor
Boots
White City
2022.01 - 2023.02
- Delivered customer service within a retail and pharmacy environment.
- Assisted customers with healthcare and wellbeing products.
- Supported customers with empathy and professionalism.
- Maintained organisation through stock management and operational support.
- Assisted with store closing procedures and cash handling.
Education
MSc - Public Health and Health Promotion
Brunel University London
2024.09 - 09/2025
BSc - Psychology
Brunel University London
2020.09 - 06/2023
Skills
- Communication
- Teamwork
- Organisation & Time Management
- Customer Support
- Leadership
- Administration
- Operational Support
- Problem Solving
- Multilingual (English & Kurdish)
Timeline
Student Representative
Brunel University London
2024.09 - 2025.09
MSc - Public Health and Health Promotion
Brunel University London
2024.09 - 09/2025
Beauty Advisor
Space NK
2023.06 - 2026.05
Customer Service & Pharmacy Advisor
Boots
2022.01 - 2023.02
BSc - Psychology
Brunel University London
2020.09 - 06/2023