Banaz Macdonald
Hayes,Greater London
Summary
Results-driven Management professional with 20-plus years of experience in Project Management and Operations. Production management within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritising activities, translating business requirements into solutions and achieving defined objectives. Strategic planner and operational leader with a solid background in project management from concept to final delivery.
Overview
20
20
years of professional experience
Work history
Operations Manager
My Foods Worldwide
London
10.2019 - Current
- Reduced costs and improved operations by analysing processes and customer feedback, thus increasing orders by 40%
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity, leading to shortening lead to form 3 weeks to 10 days
- Analysed financial data to track and achieve budget targets, increasing sales by 37.6%
- Achieved maximum performance across safety, maintenance and production metrics.
Project Manager
Live Trakway
Bramley Vale
05.2016 - 10.2019
- Organised project mobilisation and demobilisation.
- Preformed Site surveys, defined work scope, produced job specs and drawings and managed about 100 sites implemented projects.
- Managing safety per-job packs and conducting site and staff safety audits. Reduced accidents and incidents by 50%
- Facilitated communication and collaboration across departments.
- Briefed and motivated staff to deliver daily operational requirements.
- Actioned on customer feedback to promote continued service improvement. This, in turn, translated into additional business and increased revenue of 20%
- Kept appropriate stock levels to meet operational needs.
- Forecasted long-term project objectives.
- Maintained excellent health and safety standards for continued compliance.
Project Manager
ES-KO International inc
port au price , Haiti
09.2010 - 08.2015
- Overall responsibility for organizing, planning and managing resources for successful project completion, i.e. planning, logistics, time management, coordination and financial monitoring of all construction projects, including new builds, extensions, refurbishments, alteration and remodelling projects and maintaining regular maintenance call-outs.
- Planning and allocating resources (material, workforce, tools and equipment) for projects, including other logistics arrangements.
- Writing and implementing safety policies and safe systems of work, including risk assessments and risk management.
- Prepare and implement construction phase health & safety and site waste management plans.
- Carrying out external and internal audits and inspections, assessments of safe systems of work.
- Advising and briefing on/off-site safety & security procedures and organising toolbox talks for diverse groups (i.e. clients, end users, subcontractors, company employees and company directors)
- Keeping up to date with changes in health & safety legislations and regulations and ensuring compliance.
- Develop action plans and emergency procedures with the flow of information and dissemination structure and responsibilities.
- Carry out safety drills and on/off-site testing
- Work and liaise closely with various other professionals during the contract process. Attending pre-start and regular progress meetings on-site at regular intervals to ensure attendance and cooperation of
other professionals involved in theproject. - Representinginterest of the client and the business. Accommodate client’s wishes as best as possible whilst completing project on time and within budget.
- Prepare progress reports; provide professional advice and guidance to clients when required.
- Ensuring quality standards and all health and safety (ISO 9001 and ISO 18001) procedures are followed and correctly implemented.
- Manage and maintain records of costs expenditure, application on account, and billing and invoicing
as well as processing subcontractor payments. - Oversee construction schedule, allocation of personnel and equipment and project budget
throughout all stages of construction, from project initiation, project planning and design, and project execution to project monitoring and completion. - Respond promptly to the client's changing needs and modifications to the size and scope of the project. Applying changes to projects, budgeting for costs, creating project milestones and implementation plans and adjusting timetables to suit the modified requirements for successful project completion. Adapting to abrupt changes requires forethought, preparation and, in many cases, a good rapport with the client, subcontractors and other professionals involved in the project.
- Planning, writing Construction Phase Health and Safety. Implementing company health and safety procedures for each project and creating updating maintenance and operation manuals.
Operations Manager and Health & Safety Manager
Allans Newcastle
Newcastle upon Tyne, Newcastle
01.2007 - 10.2010
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Strategically scheduled and managed 20 staff members, maintaining high-performing business operations.
- Examined problem-solving strategies, highlighting development opportunities to improve organisational operations.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Boosted company efficiency through strategic technology upgrades and process improvements.
- Analysed financial data to track and achieve budget targets.
- Streamlined operational efficiencies by establishing and implementing effective programmes.
- Achieved maximum performance across safety, maintenance and production metrics.
Interpreter / IT communication consultant
FCO- British Embassy- Yemen
Sanaa, Yemen
04.2005 - 04.2007
- Provide interpretation and translation of coaching, instruction and training for the Yemeni Counter Terrorism Unit CTU and Counter Terrorism Advisory Training Team- CTATT (UK & US). Ensure better liaison and passage of information within and between departments.
- Translate and interpret meetings of high-level (ministerial level) delegates of Yemeni & UK governments and other allied forces.
- Translate and interpret sensitive and confidential material for CTATT and German Embassy.
- Conduct and carry out management training, computer literacy, and IT courses for Yemeni CTU.
- Set up and maintain wired and wireless networks, telecommunications and IT infrastructure of CTU and CTATT.
- Motivate and encourage new female recruits and act as a mediator between CTATT and CTU
- Contribute to developing standards and management procedures for all newly formed departments.
Education
Master of Business Administration - MBA with Project Management
Abertay University
Dundee08.2025
Some College (No Degree) - CITB (SMSTS) - Site Management Safety Training Scheme
Site Management Safety Training Scheme
Leeds01.2018
Some College (No Degree) - Construction Project management
University of Columbia
London08.2017
Some College (No Degree) - Prince2 Project Foundation Certificate Management
Prince2 Project Management
London03.2016
Some College (No Degree) - Fundamentals of Management
California Irvine University
London10.2015
NVQ Level 3 - Construction Health & Safety Management
NEBOSH
Carlisle, Cumbria11.2008
Skills
- Process improvement strategies
- Inventory control
- High-pressure environments
- Resource planning and allocation
- Solutions development
- Maintenance planning
- Contract management
- Multi-site operations
- Change management
- Quality compliance procedures
- Policies and procedures implementation
IT Skills
Microsoft Projects
Oracle Primavera
SG projects
Autocad
Microsoft Office: Excel,
Word, PowerPoint Outlook
Networking and basic troubleshooting
Languages
English, Kurdish
Native language
Arabic
Advanced
C1
French
Intermediate
B1
Persian
Intermediate
B1
Hobbies
Outdoor Activities
Tennis
Hiking
Music and Audio books
Timeline
Operations Manager
My Foods Worldwide
10.2019 - Current
Project Manager
Live Trakway
05.2016 - 10.2019
Project Manager
ES-KO International inc
09.2010 - 08.2015
Operations Manager and Health & Safety Manager
Allans Newcastle
01.2007 - 10.2010
Interpreter / IT communication consultant
FCO- British Embassy- Yemen
04.2005 - 04.2007
Master of Business Administration - MBA with Project Management
Abertay University
Some College (No Degree) - CITB (SMSTS) - Site Management Safety Training Scheme
Site Management Safety Training Scheme
Some College (No Degree) - Construction Project management
University of Columbia
Some College (No Degree) - Prince2 Project Foundation Certificate Management
Prince2 Project Management
Some College (No Degree) - Fundamentals of Management
California Irvine University
NVQ Level 3 - Construction Health & Safety Management
NEBOSH
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