BAMIDELE SELIM ADESOGA
Liverpool,Liverpool
Summary
Empathetic social work professional skilled in building strong and trusting rapport with youth. Helps with classroom and recreational activities and monitors safety to reduce hazards.
Overview
10
10
years of professional experience
Work History
SUPPOR WORKER
LIVING GLORY SOCIAL CARE LIMITED
22A CAROLINE STREET BIRMINGHAM, BIRMINGHAM
02.2024 - Current
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
SUPPORT
SECURE CARE
LEICESTER, EAST MILAND
07.2023 - 02.2024
- Safeguarded young people in line with national guideline, personalized care and support tailored to individual needs
- Build strong relationship with client to deliver emotional support and companionship
- Support client with mental support and physical activities to accomplished of life and sustain needs
- Enhance patient comfort by providing
- Role model positive and interpersonal skills.
- Recorded and processed customer data accurately.
- Assisted manager in implementing and updating procedures to sustain quality standards.
- Registered and updated accurate customer information on database.
- Transferred customer calls to respective department or personnel to address specific issues.
- Scheduled customer appointments and sent reminders to maintain active schedule.
- Participated in staff meetings to discuss new developments.
- Liaised with team to develop strategies in improving customer service.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Responded promptly to phone and email inquiries.
- Sorted and organized different types of information by document type, personnel or location
CASUAL STAFF
365 PEOPLE AGENCY
LEICESTER, EAST MIDLAND
11.2022 - 01.2023
- Sorted and distributed business correspondence to correct department or staff member.
- Enhanced productivity by coordinating itineraries and scheduling appointments.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Cultivated relationships with high-volume suppliers to drive beneficial business deals.
- Encouraged customer feedback to deliver information to management for process improvements.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
ASISTANT MANAGER
BEE BEE RESTAURANT AND CATERING SERVICES
KADUNA, NIGERIA
04.2015 - 10.2022
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Supported business development activities and onboarded new clients to grow revenues.
- Analyses sales to identify top-performing products.
- Planned and managed resources and budget to support and deliver objectives.
- Supported new business initiatives and projects and contributed to review meetings and change processes.
- Implemented health, safety and well-being programmed to drive productivity and high-quality services.
- Created and implemented best practice policies and processes to aid operational performance.
- Prepared and presented reports, strategies and recommendations for consideration by senior management.
- Monitored and evaluated annual business plans in consultation with team members to meet set targets.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
Education
CERTIFICATE IN TRAINING - PREVENTION, MANAGEMENT VIOLENCE AND AGGRESIVE.
THE HEATH AND SAFETY GROUP
UNITED KINDOM 10.2024 -
Certificate of Award - CAREER
VICTORY TRAINING ACADEMY
LEICESTER. 08.2023 - 08.2024
PREVENTION, MANAGEMENT OF VIOLENCE AND AGGRESSION - CAREER
VICTORY TRAINING ACADEMY
LEICESTER 08.2023 - 08.2024
EMMERGENCY IN FIRST AID AT WORK - FIRST AID IN WORK
LEARNING AND EMPLOYMENT LTD UK
LEICESTER 01.2023 - 01.2024
Bachelor of Science - ECONOMICS
OLABISI ONABANJO UNIVERSITY
OGUN STATE NIGERIA 04.1998 - 09.2001
NATIONAL CAERTIFICATE OF EDUCATION - MATH/ECONOMICS
TAI SOLARIN COLLEGE OF EDUCATION
OGUN STATE, NIGERIA 03.1995 - 08.1997
SENIOR SECONDARY SCHOOL CERTIFICATE - SSCE
NAZARETH GRAMMER COLLEGE
LAGOS STATE, NIGERIA 01.1989 - 06.1993
Skills
- Safeguarding knowledge
- Patient condition Observation
- Emotional Support
- Physical Strength
- Data confidentiality
- Community services
- Progress reporting
- Behaviour management
- Care planning
- Relationship building
- Record management
- Time management
- Mail handling
- Reception management
- Administrative skills
- Social media management
Languages
English
Fluent
Timeline
CERTIFICATE IN TRAINING - PREVENTION, MANAGEMENT VIOLENCE AND AGGRESIVE.
THE HEATH AND SAFETY GROUP
10.2024 -
SUPPOR WORKER
LIVING GLORY SOCIAL CARE LIMITED
02.2024 - Current
Certificate of Award - CAREER
VICTORY TRAINING ACADEMY
08.2023 - 08.2024
PREVENTION, MANAGEMENT OF VIOLENCE AND AGGRESSION - CAREER
VICTORY TRAINING ACADEMY
08.2023 - 08.2024
SUPPORT
SECURE CARE
07.2023 - 02.2024
EMMERGENCY IN FIRST AID AT WORK - FIRST AID IN WORK
LEARNING AND EMPLOYMENT LTD UK
01.2023 - 01.2024
CASUAL STAFF
365 PEOPLE AGENCY
11.2022 - 01.2023
ASISTANT MANAGER
BEE BEE RESTAURANT AND CATERING SERVICES
04.2015 - 10.2022
Bachelor of Science - ECONOMICS
OLABISI ONABANJO UNIVERSITY
04.1998 - 09.2001
NATIONAL CAERTIFICATE OF EDUCATION - MATH/ECONOMICS
TAI SOLARIN COLLEGE OF EDUCATION
03.1995 - 08.1997
SENIOR SECONDARY SCHOOL CERTIFICATE - SSCE
NAZARETH GRAMMER COLLEGE
01.1989 - 06.1993
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