Summary
Overview
Education
Skills
Timeline
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Bamba Toure

Sheffield,South Ayrshire

Summary

Accomplished IT professional with extensive expertise in virus mitigation, IT risk assessment, and cybersecurity measures. Demonstrates proficiency in cloud-based technology, network configuration, and systems analysis, ensuring seamless integration and maintenance of virtualisation technologies. Adept at communicating complex information clearly and providing clear instruction to diverse audiences, fostering a service-oriented mindset with a focus on customer support and satisfaction. Skilled in hardware installation and repair, mobile device troubleshooting, and advanced Microsoft Office applications. Committed to continuous learning and adapting to new technologies while maintaining cultural awareness and cross-functional collaboration. Career goals include advancing in IT service management roles to drive innovative solutions in cybersecurity and cloud computing services.

Overview

1
1
year of post-secondary education

Education

NVQ Level 1 - English

Sheffield College
Sheffield
2023.09 - 2024.07

Skills

  • Virus mitigation
  • IT risk assessment
  • Communicating complex information clearly
  • Virtualization technologies
  • Self-Motivation in remote work
  • Understanding diverse cultural sensitivities
  • Knowledge of ip services
  • Cloud-Based technology proficiency
  • Mobile devices troubleshooting
  • Service-Oriented mindset
  • Hardware installation and repair
  • Enthusiasm for technology
  • Adaptable to new technologies
  • Providing clear instruction
  • Browser support
  • Patience with end users
  • Cybersecurity measures
  • IT service management
  • Network configuration
  • Systems Analysis
  • Data recovery
  • Server maintenance
  • Advanced Microsoft Office knowledge
  • Customer support
  • Programming languages
  • Software installation
  • Cloud computing services
  • Client orientation
  • IT service ticketing systems
  • Operating systems knowledge
  • Remote support tools
  • Security protocols implementation
  • Time efficiency
  • Cybersecurity principles
  • User training development
  • Mobile devices support
  • Customer Service
  • Cultural awareness
  • Public speaking
  • Product knowledge
  • Interpersonal communication
  • Equipment Maintenance
  • Self-motivation
  • Risk Management
  • Cross functional collaboration
  • Change management
  • Resource allocation
  • Hardware diagnosis
  • Analysing technical issues thoroughly

Timeline

NVQ Level 1 - English

Sheffield College
2023.09 - 2024.07
Bamba Toure