Balkisse Shamyla Hussain
Nottingham
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
School Transport Assistance/ Escort
Ace Cars
04.2017 - Current
- Assisted passengers with special needs, promoting accessibility and inclusivity within the transport system.
- Handled emergencies calmly and professionally, addressing issues promptly to ensure passenger safety.
- Reported any vehicle maintenance issues immediately, reducing downtime for repairs or replacements.
- Developed strong relationships with passengers through friendly interactions and attentive service.
Customer Assistant
Amelia Designs
01.2014 - 12.2014
- Stock control
- Helping customers with items
- Till control
Receptionist
Seven Dental
02.2009 - 10.2009
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Customer Assistant
Madina Chemist
10.2007 - 08.2008
- Increased sales through upselling and cross-selling products to meet customer needs.
- Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
- Streamlined the checkout process for faster transactions, enhancing overall customer experience.
Education
Child Care -
Care Traning East Midlands
Nottingham 01.2010
Btec In Business -
Bluecoat 6th Form College
Nottingham 09.2007
Skills
- First Aid/CPR
- Cultural Awareness
- Assisting with mobility
- Wheelchair operation
- Disability awareness
- Vehicle maintenance
- Stress management
Timeline
School Transport Assistance/ Escort
Ace Cars
04.2017 - Current
Customer Assistant
Amelia Designs
01.2014 - 12.2014
Receptionist
Seven Dental
02.2009 - 10.2009
Customer Assistant
Madina Chemist
10.2007 - 08.2008
Child Care -
Care Traning East Midlands
Btec In Business -
Bluecoat 6th Form College
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