Baljit Kaur

Key Responsibilities:

• Welcome customers and create a friendly, inviting shopping atmosphere.

• Actively listen to customer preferences and provide tailored fragrance recommendations.

• Demonstrate expert knowledge of fragrance families, notes, and brands.

• Drive sales by upselling, cross-selling, and introducing promotions or new arrivals.

• Achieve individual and team sales targets.

• Stay informed about the latest fragrance launches, trends, and industry insights.

• Educate customers about fragrance application techniques and care.

• Maintain a thorough understanding of the store’s inventory and stock availability.

• Ensure the store is well-presented, clean, and organized, following brand guidelines.

• Assist in visual merchandising, restocking shelves, and maintaining displays.

• Process customer transactions efficiently and accurately using the point-of-sale system

Sales Advisor/Store Supervisor 2001-2010

• Worked as a Sales Adviser and was promoted to Store Supervisor because of great competency and good behavior. Delivered duties as the Head of the Maternity Section, supervising the work of others, ensuring that all tasks were completed with due competence. Served customers, ensured efficient service provision, and facilitated customer communication with the organization. Played a key role in managing the replenishment of stocks, ensuring that the stores had optimal stocks at all times. Spearheaded the end-of-week banking, which included daily till checks. Managed merchandise display in order to achieve easier identification of items by workers and clients. Offered advice on customer needs to customers who needed consultation on items that satisfy their needs.