Baljit Flynn

I currently work as a senior service finder within the transforming care team. Within my role I search and commission services that are appropriate to the person, and not an under or over provision.

I have developed skills to work outside of frameworks if this needs to happen.

I have completed reviews as appropriate as people have different needs at different times, so reviewing and staying up to date with my cases is very important to me.

I have accessed different funding streams to acquire services and equipment, these efficiencies support the social care/health budgets.

Within my role I have a good understanding of costs/budgets and rates of support I always ensure these are implanted correctly on individual support plans and reviewed regularly.

I work closely with community accommodations teams with ensuring I am updated with provider rates and costs, ensuring when I commission a service the correct costs are reflected on a persons assed needs.

I have also initiated and organised network meetings on a regular basis with professionals from various agencies often taking the lead in these meetings to ensure all stakeholders work together by devising a suitable action plan and delegating where necessary so that a smooth transition on discharge is experienced for the person by working in close partnership with the Health and Social Care collegues.

It is important to me to have good partnership working as this will help with positive results and achieve best outcomes for the people we are supporting.

Most people I work with have different cultural backgrounds, such as family status, I always ensure the person is the focus of the assessment and that they can express their likes and dislikes and their goals in life. I have worked with families who have cultural needs. I ensure that the person’s voice is heard, on some occasions an advocate/interpreter would benefit from being involved as they would represent the person voice of the person is important as they are my main focus.

It is important the person I am supporting is being listened I have adapted my communication by using tools such as picture pegs to enable better communication.

I also work alongside health commissioners; I understand that the teams have pressures from senior managers either in health or social care this can be with budgets or identifying a placement in an emergency, during these times I always ensure I prioritise my cases load and work on the urgent cases, also ensuring my other cases are stable.

• Keping fit, walking spending time with family and friends.