BALJINDERPAL Singh
Reading,RDG
Summary
Automotive professional prepared for role with strong background in vehicle diagnostics and repairs. Known for reliability and adaptability in fast-paced environments, ensuring high-quality service and customer satisfaction. Valued team member focused on collaborative problem-solving and achieving optimal results, with expertise in engine repair and electrical systems.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Auto Mechanic
Bhandari Car Service
10.2022 - 06.2025
- Purchased parts and supplies to manage inventorying stock.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
- Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
- Accomplished maintenance and organization mission by completing related results.
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Maintained vehicle records by recording service and repairs.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Reduced downtime for customers by completing most repair tasks within specified time estimates.
Education
Bachelor of Science - Information Technology
LONDON SOUTH BANK UNIVERSITY
London, United Kingdom05-2028
High School Diploma -
GOVT INDUSTRIAL TRAINING INSTUTUTE BATALA
PUNJAB09-2022
Skills
- Filter replacements
- Replacing parts
- Bearing replacement
- Parts replacement
- Inspecting vehicles
- Vehicle inspections
- Service scheduling
- Customer service
- Problem-solving
- Active listening
- Adaptability and flexibility
- Data entry
- Team collaboration
- Customer relations
- Problem resolution
Timeline
Auto Mechanic
Bhandari Car Service
10.2022 - 06.2025
Bachelor of Science - Information Technology
LONDON SOUTH BANK UNIVERSITY
High School Diploma -
GOVT INDUSTRIAL TRAINING INSTUTUTE BATALA
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