Baljinder Singh
Luton,Bedfordshire
Summary
Dedicated professional with extensive skills in customer service, communication, and decision-making. Proficient in food and beverage knowledge, food hygiene practices, and health and safety compliance. Demonstrates a positive attitude and excels in team coordination and upselling techniques. Committed to maintaining high standards of menu knowledge and enhancing customer satisfaction.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Supervisor and waiter at Yugen restaurant
Sourabh Gupta
Hemel Hempstead, Hertfordshire
04.2024 - 02.2025
- Improved team efficiency by implementing new scheduling practices.
- Identified potential risks and mitigated them through proactive measures.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Led team meetings, ensured clear communication amongst all members.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Delivered excellent customer service through friendly and polite interaction.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to owner.
Education
Masters Degree - Master of science in International business management
University of Bedfordshire
Luton 01.2024 - 01.2025
Bachelor Degree - Bachelor of commerce
Hemchand yadav university (India)
Durg/ chattisgarh 06.2019 - 04.2022
Skills
- Customer Service
- Communication skills
- Decision-Making
- Food and beverage knowledge
- Food hygiene practices
- Team coordination
- Positive attitude
- Upselling techniques
- Health and safety compliance
- Menu knowledge
Affiliations
- Singing
Languages
English
Fluent
Hindi
Native
Timeline
Supervisor and waiter at Yugen restaurant
Sourabh Gupta
04.2024 - 02.2025
Masters Degree - Master of science in International business management
University of Bedfordshire
01.2024 - 01.2025
Bachelor Degree - Bachelor of commerce
Hemchand yadav university (India)
06.2019 - 04.2022
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