Balasubramaniam Kumarathas
Coventry
Summary
Reliable and friendly individual seeking to transition into customer-focused role. Possesses strong communication and navigation skills, paired with keen sense of responsibility and time management. Committed to providing safe and punctual service. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
23
23
years of professional experience
9
9
years of post-secondary education
Work history
Taxi driver
Self employed
Coventry
2019.01 - Current
- Followed safe driving practices for safety of fellow travellers and passengers.
- Assisted passengers with managing and securing personal belongings.
- Handled high pressure situations during peak hours, maintaining excellent service standards.
Manager
BP Service Station
Coventry
2007.05 - 2018.08
- Maintained inventory control, reduced stock shortages.
- Designed and implemented training to further develop staff based on business goals.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Facilitated staff training, resulting in better customer service.
Sales Floor Advisor
Oscott
Coventry
2002.06 - 2006.07
- Greeting customers and understanding their needs: This includes identifying specific vehicle models or preferences to trailer recommendations. (Also assembling trailer)
- Handling sales transactions: This includes taking orders, processing payments, and issuing receipts.
- Providing advice and recommendations: Offering expert knowledge on product suitability.
- Addressing customer inquiries and complaints: Providing prompt and helpful solutions to customer concerns.
Education
ESOL
City College
Coventry 2000.09 - 2003.06
GCSEs - Maths, Science, English and Tamil
Skandavarodaya College
Jaffna, Srilanka 1990.01 - 1995.12
Skills
- Multitasking
- Inventory control
- Cash handling
- Self motivated
- Record-keeping
- Knowledge of public safety
- Basic mechanics
Timeline
Taxi driver
Self employed
2019.01 - Current
Manager
BP Service Station
2007.05 - 2018.08
Sales Floor Advisor
Oscott
2002.06 - 2006.07
ESOL
City College
2000.09 - 2003.06
GCSEs - Maths, Science, English and Tamil
Skandavarodaya College
1990.01 - 1995.12