Balaram Shanti
Scunthorpe,UK
Summary
SAP SD/OTC consultant with 4.5 years of specialized experience in order-to-cash processes and 13.5 years in SAP. Expertise in implementation and support with a focus on pricing, billing, delivery, and logistics integration. Contributed to major UK enterprise projects, delivering successful solutions for British Steel and providing functional support for EDF Energy. Proven project management and technical skills demonstrated through leadership in testing initiatives for ASDA's retail project, complemented by over a year of onsite experience in the UK.
Overview
1
1
Certification
14
14
years of professional experience
Work history
SAP SD Functional consultant, Implementation
TCS
Scunthorpe, INDIA
2025.06 - Current
- Map client needs through business processes and SAP requirements gathering.
- Plan and run test cycles to confirm SAP meets requirements.
- Detect and fix testing issues to keep deployments on track.
- Write user manuals and documentation for SAP system usage guidance.
- Maintain timely communication with client project managers and team members.
- Review test issues by analysing root causes and proposing solutions.
- Write functional specifications for system developers and update changes regularly.
- Consult with users and management to formulate guiding principles.
- Partner with users to understand and define system requirements.
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
SAP SD Functional Consultant, Support Project
TCS
Kolkata, INDIA
2022.05 - 2025.05
- Conducted system testing to remove technical glitches and restore stability daily.
- Delivered streamlined business operations through detailed SAP SD configuration tasks.
- Troubleshot technical issues to improve system usability for daily users.
- Built custom reports using SAP ABAP to handle data efficiently.
- Collaborated with cross-functional teams to increase operational efficiency across functions.
- Developed customised SAP solutions matching client needs and raising satisfaction.
- Trained and mentored junior consultants on troubleshooting and resolution techniques.
- Recruited and trained system analysts, programmers, and engineers for delivery.
- Analysed problems to provide solutions to user-generated errors.
- Owned tickets and issues for SD and MM with production support.
- Analysed incidents to provide user-facing solutions for errors generated.
SAP QA TEST LEAD
TCS
Kolkata, India
2021.11 - 2022.04
- Develop comprehensive test plans covering approach, scope, resources, schedule, deliverables.
- Collaborate with project managers, business analysts, and development teams on requirements and constraints.
- Define testing strategy, covering functional, integration, regression, performance, and methodologies.
- Create detailed test cases from requirements, design specifications, and user stories.
- Cover positive and negative scenarios across all software aspects.
- Coordinate test case execution with the testing team and oversee progress.
- Monitor and analyse test results, documenting defects for review.
- Maintain defect tracking and reporting process for visibility and accountability.
- Evaluate test automation feasibility and implement automated testing where applicable.
- Identify testing risks, build mitigation strategies, and communicate to stakeholders.
- Follow industry standards, compliance requirements, and best practices for testing processes.
SUBJECT MATER EXPERT (SME), BUSINESS PROCESS LEAD
TCS
Kolkata, India
2015.12 - 2021.10
- Build deep knowledge in the subject domain to support project delivery.
- Collaborate with stakeholders and project managers to review project requirements.
- Identify subject risks and propose mitigation strategies for timely control.
- Work with cross-functional teams to embed subject matter into processes.
- Contribute to new solutions within the subject area and apply practices.
- Deliver training sessions to share subject guidance across the team.
- Lead the team through coaching that keeps motivation and focus.
- Set performance expectations and run regular evaluations for team members.
- Organise team-building activities to strengthen trust and improve collaboration.
- Use tools like SAP ISU billing and MS Office to improve productivity.
Senior Associate
TCS
2012.12 - 2015.11
- Interfaced with clients to identify needs, address concerns, and deliver tailored solutions.
- Oversaw development and delivery of client-facing materials, ensuring quality deliverables aligned with client expectations.
- Act as a problem solver, leveraging experience to identify and address complex issues efficiently.
- Stay updated on industry trends, emerging technologies, and best practices to bring innovative ideas and solutions to the team.
- Guided and mentored junior team members, fostering professional development and supporting role navigation.
Education
B. Sc -Chemistry Hons. -
Vyasa Nagar Autonomous College
Jaipur Road, OrissaIntermediate - undefined
Vyasa Nagar Autonomous College
Jaipur Road, OrissaSkills
- SAP SD S/4HANA
- SAP SD configuration
- Order-To-Cash process design
- Expert in output determination
- Master data maintenance
- Pricing procedure understanding
- SD module integration
- ISU billing
- Transportation management
- Data analysis
- Data management
- IT Service Management
- Microsoft Office Suite
- Presentation skills
Accomplishments
- Received Client Achievement award for Innovation and Improvement Star of the Year 2019 from EDF.
- Many times, I have received Start performer Award from Management.
- Received award for best trainer in my project.
- Received Contextual Master Award for my innovative ideas.
Certification
- SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Sales
- Lean Six Sigma Green belt Certified
STRENGTHS
- Adaptability, multitasking, Independence
- Problem solving, Teamwork.
Affiliations
- Playing Cricket, Badminton and Chess
- Watching Movies
Languages
English, Hindi, Oriya & Bengali
DECLARATION
I hear by that the above provided information is true to best of my knowledge and belief. Place: Odisha Name: Balaram Shanti
Timeline
SAP SD Functional consultant, Implementation
TCS
2025.06 - Current
SAP SD Functional Consultant, Support Project
TCS
2022.05 - 2025.05
SAP QA TEST LEAD
TCS
2021.11 - 2022.04
SUBJECT MATER EXPERT (SME), BUSINESS PROCESS LEAD
TCS
2015.12 - 2021.10
Senior Associate
TCS
2012.12 - 2015.11
Intermediate - undefined
Vyasa Nagar Autonomous College
B. Sc -Chemistry Hons. -
Vyasa Nagar Autonomous College